On your iPhone, text messages are meant to be saved so that you can go back and view them if you want to recall something. Also, messages don’t aren’t meant to disappear because you need to remember the last thing someone said to you so that you can reply to them.
Unfortunately, messages can randomly delete on your iPhone and this can cause you to lose threads of messages. If you’ve lost a whole conversation between someone, you may have also lost some important information that was stored inside that thread.
There are a few situations where you won’t be able to see your messages. For example:
1. The messages app is only displaying a black white screen so you there are no messages to be view and it appears that all of your messages have been deleted.
2. Some of your text messages have been delete inside a conversation with someone. Or, when you send a message to someone, it sends then after a while the message is deleted.
The Reason your Messages Have Disappeared
The reason your iPhone messages have disappeared is that there’s a bug within your operating system that’s causing your messages to delete. A bug is a failure within your OS that causes unexpected results – in this causes your messages to keep deleting.
Another reason why you have this problem is that you haven’t configured your iPhone settings properly. There are a few settings in your iPhone that can cause your messages to delete after a certain period of time.
1. Turn Off Auto Delete Settings
There are settings on your iPhone that automatically delete messages after a certain period of time. By default, this setting keeps your messages forever, but you may have changed this setting without realizing.
To configure this setting:
- Go to Settings.
- Click on Messages.
- Select Keep Messages.
- Select Forever.
Click Forever. Here, you’ll only have to option to turn your automatically delete your text messages after 30 days or after 1 year. If you’ve been inside these settings, one of these will be turned on.
2. Restart Network Settings
Your network settings are the settings that allow you to configure your Wi-Fi connection, cellular data VPN, and most importantly, your phone and messages settings. If the Message app is being affected by a bug, then resetting your network settings may get rid of this.
Here’s how to do it:
- Go to the Settings.
- Tap General.
- Click on Reset.
- Tap Reset Network Settings.
- Enter the passcode.
- Tap Reset Network Settings to confirm your decision.
Your iPhone will turn off and your network settings will be reset. You’ll need to make sure that you’ve written down your Wi-Fi passwords because you’re going to have to re-enter them. When your iPhone restart, you should check the messages app to see if your message have come back.
3. Reset Network Settings
If you still can’t see your messages, then force restarting your iPhone might help fix the problem. If your iPhone has a software problem that’s causing your messages to delete, then force resetting can get rid of the bug.
If you have an iPhone 7 or above:
- Hold the sleep/wake key and the volume down key.
- Wait for the Apple logo to appear
If you have an iPhone X or 8:
- Quickly press the release the volume up button.
- Quickly press the release the volume down button.
- Press and hold the Power button until you see the Apple logo.
4. Update your OS
If the problem is being caused by a bug on your iPhone, then you’ll need to get rid of the bug with a software update. If you look at the description of any software update, then you’ll usually see the term bug fixes. Other people may have the problem of the same message as you because bugs affect a selection of devices operating on the same software.
To update your iPhone:
- Go to Settings.
- Click on General.
- Go to Software Update.
- Click on Download and Install.