When you’re using your iPad, it’s uncommon for you to turn it off because you’re supposed to be using it and when it does turn off due to a low battery lets say, then you charge it so it turns back on. There are some situations where you’ll need to turn off your iPad.
If your iPad has a hardware or software problem, then it’s good practice to turn it off so it can be troubleshot using iTunes. Another common troubleshooting step that would require you to turn off your iPhone is when you have to restart it in an attempt to get rid of any software issues. If your iPad won’t turn off, then there are a few things you can do to fix it.
The Reason your iPad Won’t Off
The most common reason why your iPad won’t turn off is that there’s a software issue within your iPad, the won’t allow the system to shut down when you try and turn it off through common method. A good way to know for sure if it’s a software issue is to check whether your iPad is crashing regularly. If you notice other apps crashing or your device lagging, then it’s probably a software issue that’s stopping it from turning off.
Another reason why you can’t turn off your iPad is that your home button is broken. In order to turn off your device, you need to hold the sleep button and slide to turn it off, but if this button isn’t responding, then you won’t be able to turn your iPad off.
One more reason why your iPad won’t turn off is that your screen is unresponsive. The first part of turning your device off is holding the sleep button, and the next part is sliding right to turn it off. If you can’t slide right to turn it off because your screen is unresponsive, then you won’t be able to turn it off.
1. Force Restart iPad
The most likely reason is a software issue and the easiest way to troubleshoot this is by force restarting your device. When your force restart your iPad, the software is check and wiped of any bugs. Once the software is repaired, your iPad turns back on and it should no longer have any software issues.
To force restart iPads with home buttons:
1. Hold down the Home button and the power button.
2. Keep both buttons held until the Apple logo appears.
3. Let go of the buttons.
4. Wait for your iPad to restart.
To force restart iPads without a home button:
1. Press and release the Volume Up button.
2. Press and release the Volume Down button.
3. Press and hold the Power button, hold until you see the Apple logo appear on screen. Once you’ve force restarted your iPad, you can try and turn it off again using the sleep button.
2. Turn on Assistive Touch
There’s a feature on your iPad called AssistiveTouch and it allows you to perform certain actions without physical buttons. For example, if your sleep/wake button is broken, you can use AssistiveTouch to turn it off. You can enable AssistiveTouch in Settings.
To enable AssistiveTouch:
1. Go to Settings > General > Accessibility.
2. Click AssitiveTouch and toggle it On.
To turn off your iPad with AssistiveTouch:
1. Click the AssistiveTouch.
2. Click Device.
3. Hold the Lock Screen.
4. Slide the slider to the right. Your iPad should now turn off after using assistive touch.
3. Restore iPad
If you’ve force restarted your iPad and used AssistiveTouch and it still won’t turn off, there’s probably a major software issue on your iPad and you’ll need to restore it using iTunes. This process will wipe the software from your device and restore it – this troubleshoots the software and gets rid of any errors.
To restore your iPad
1. Go to iTunes on your PC.
2. Click on the Device icon on the left.
3. Go to the Summary tab
4. Under Back Up and Restore, Click on Back Up Now.
5. After Backing up, Click on Restore iPad at the top
6. Wait for your iPad to Restore and Turn on. The restore may take a while depending on how much has to be restored back onto your iPad. Once your device has turned back on, you can try and turn it off using the sleep button or AssistiveTouch.