internet explorer has stopped working

You might be feeling the urge to send your fist through your screen when Internet Explorer isn’t working. Nothing’s worse than watching it start up only to crash immediately or not start at all. What you’ll find here are several solutions to fixing Internet Explorer and get back into working condition.

1. Using Task Manager

When a program is running, specific processes are running in the background so that program works as intended. Now, some processes require only one instance of it. What you could be experiencing is an Internet Explorer process that doesn’t want to kill itself off. Every single time you try to fire up Internet Explorer, any leftover processes can get in the way. You need to end them.

1. Right-click your toolbar. In the menu, select Task Manager. Alternatively, press and hold CTRL + ALT + DLT/DELETE. Afterwards, select Task Manager.

2. In order to see the background processes, you’ll need to open More Details. That’s at the bottom.

end task

3. Double-check that Internet Explorer isn’t running in the foreground. Right-click and select End Task if there are any instances currently running.

4. Scroll down to Background Processes. As you can see below, Internet Explorer is still running in the background. Like before, Right-click and select End Task.

5. Attempt to startup Internet Explorer again.

2. Resetting Internet Explorer’s Personal Settings

Technology doesn’t always work when it’s supposed to. Data may have been corrupted along the way and it’ll just need a quick reset to get it back in order. Here’s what you do:

1. Open Internet Explorer.

2. Select Tools at the top-left corner of the browser. If it isn’t there, press ALT.

3. In the menu, click on Internet Options. This will prompt a window.

reset IE settings

4. At the top, select the Advanced tab. Afterwards, click Reset.

5. Read what “resetting” does. If you agree, check the box Delete Personal Settings, and click Reset.

6. You’ll be asked to restart Internet Explorer for the process to be complete.

Resetting Internet Explorer – Alternative

Resetting Internet Explorer’s personal settings may not always work, especially if you can’t even open the program to begin with. There exists an alternative solution.

1. Open your Windows Menu. Click the Windows Icon on your taskbar. Or, alternatively, hit the Windows Key.

2. Type “Control Panel” anywhere in the menu. Select Control Panel when it appears.

3. Select Network and Internet.

4. In the menu, click on Internet Options. This will prompt a window.

5. At the top, select the Advanced tab. Afterwards, click Reset.

6. Read what “resetting” does. If you agree, check the box Delete Personal Settings, and click Reset.

3. Updated Your Graphics Driver

People tend to forget that an outdated graphics driver can cause problems. All it takes is a piece of software getting an update and all of a sudden your graphics driver falls on its face.

1. Open your Windows menu. Press the Windows Key or click the Windows icon on your taskbar.

2. Type anywhere in the menu “Device Manager.” Open it when it appears. You’ll be given a list of all currently installed components: graphics, audio, keyboard and mouse, and more.

3. Click the arrow next to Display Adapters. Afterwards, right-click your graphics card.

Select Update Driver

4. Select Update Driver. A window will appear.

5. You have two options and either will suffice:

Search automatically for updated driver software

  • Search automatically for updated driver software: Windows will scour the internet or your computer for an update on the driver.
  • Browse my computer for driver software: Self-explanatory. Your computer will be the only location Windows checks for an update.

6. If you aren’t sure which to choose, select “Search automatically for updated driver software.”

4. Disabling Software Rendering

Depending on what you’re doing with your computer, it uses a combination of your GPU (Graphics Processing unit) and your CPU (Central Processing Unit). Hardware acceleration, an option that’s not always turned on by default, takes the graphics and text that the CPU was handling and gives it to the GPU.

In some cases, you may need to, instead, disable Software Rendering. If you can’t open Internet Explorer, here’s how you do that:

1. Open your Windows Menu. Click the Windows Icon on your taskbar. Or, alternatively, hit the Windows Key.

2. Type “Control Panel” anywhere in the menu. Select Control Panel when it appears.

3. Select Network and Internet.

4. In the menu, click on Internet Options. This will prompt a window.

5. At the top, select the Advanced tab.

Use software rendering instead of GPU rendering

6. Under Accelerated Graphics, uncheck the box for “Use software rendering instead of GPU rendering.”

7. Click Apply. Your computer needs to restart in order for the change in settings to take effect.

Now, it’s time to get into the nitty gritty portion of the solutions. From here on out, these solutions are more like “if all else fails.” You might have to delete files, or uninstalling whole programs.

5. Uninstalling Cumbersome Toolbars

Considering toolbars are often made by a third-party, it won’t always play well with Internet Explorer, or anything for that matter. Either you have too many toolbars installed, or you have one or several that are conflicting with Internet Explorer’s startup.

1. Open your Windows Menu. Click the Windows Icon on your taskbar. Or, alternatively, hit the Windows Key.

2. Type “Control Panel” anywhere in the menu. Select Control Panel when it appears.

3. Under Programs, select Uninstall a Program.

uninstall toolbar

4. From your list of currently install programs, find each toolbar. Right-click and click Uninstall.

5. Follow the uninstallation guide. Continue until every toolbar is removed.

6. Manage Your Add-ons

Add-ons can cause much of the same issues that toolbars can, especially third-party add-ons. First, you’ll want to run a test of sorts. With this solution, if Internet Explorer starts, then you’ll know an add-on or add-ons were causing issues.

1. Open your Windows Menu. Click the Windows Icon on your taskbar. Or, alternatively, hit the Windows Key.

2. Type “Run” anywhere in the Windows menu. Click it when it appears.

iexplore.exe -extoff

3. In Run, type “iexplore.exe -extoff,” without quotations. This will run Internet Explorer, but disable all your currently installed add-ons.

4. Select Manage Add-ons.

5. Disable or remove every add-on that wasn’t preinstalled to Internet Explorer.