the required disk cannot be found itunes

In iTunes, you can import songs from a CD straight to your iTunes library. Once you’ve imported the songs you’ve selected or all of them, you can listen to them in your library without having the original CD inside your drive.

When importing CDs into your library on iTunes, there are a few factors that can stop songs from importing. Even before you have the change to import any songs from the CD, the CD disk doesn’t show up and isn’t recognized by iTunes.

Problems that Can Happen when Importing CDs

1. iTunes recognizes your CD and mounts it but iTunes switches between your music library and the CD you’re trying to import.

2. iTunes show you an error saying, “the required disk cannot be found.” iTunes may have recognized the disk prior, but when you try and import it, it doesn’t recognize the dis anymore.

3. After importing the CD in iTunes, it doesn’t show up in the iTunes library.

4. When trying to import the CD, you get an error saying, “the required folder cannot be found.”

How to Properly Import Songs from CDs in iTunes

  1. Open iTunes on your PC.
  2. Insert the CD in your drive.
  3. Click the CD button in the top left.
  4. You can either:
  • Import all song on the CD. If you click yes on this window, iTunes will import every songs on this CD. Go to Step 7.
  • Prevent certain songs from being imported. Click No.
  1. When you see a list of songs, uncheck the songs that you don’t want to be imported. If you can’t see tick boxes next to the list of songs: go to iTunes > Preferences > General > Select List view tickboxes.
  2. Click import CD at the top. Wait a while for the songs to be imported.
  3. Click Eject. This is represented by a triangle.

Fix Problems Importing Songs from an Audio CD

If iTunes doesn’t recognize your CD drive or you’re having issues importing songs from the CD, then you can try the following solutions:

1. Press the spacebar when launching iTunes. This may allow you to import the CD in your drive. From here you should be able to import all of the songs.

2. Close iTunes > Go to your main drive mine > Go to PROGRAM FILES\iTunes\iTunes.exe > double click on iTunes.exe to open iTunes > install CD and check if you’re prompted to import, if it does, it’s a corrupt desktop shortcut > Delete the desktop shortcut > Right click on the iTunes.exe folder and create another shortcut.

3. Make sure that iTunes is up to date. If it’s outdated, a bug can stop iTunes from recognizing your CD. To update iTunes: Open iTunes > Click on Help at the top left > Click check for updates.

4. Restart your PC. There may be a glitch on your PC that’s stopping you iTunes from recognizing your CD and allowing you to import songs.

To force restart your MacBook: Hold down the Power button on the keyboard until the MacBook shuts down completely, this may take 5 seconds or so > Wait a few seconds then hit the Power button again to boot the Mac.

5. Firewalls can stop iTunes from recognizing your CD. Firewalls are there to stop your PC from being attacked by malware, but sometimes they can see things as a threat when they’re not harmful to your PC at all.

To turn off the firewall > Choose System Preferences from the Apple menu > Click Security or Security & Privacy > Click the Firewall tab > Unlock the pane by clicking the lock in the lower-left corner > enter the administrator username and password > Click “Turn Off Firewall.”

6. You check run diagnostics in iTunes to check if it recognizes any problems with your CD and is able to fix them. Click Help > Run CD Diagnostics > Select DVD/CD Diagnostics.

7. If iTunes is taking a long time to import songs from the CD, or isn’t recognizing the CD at all, you can clean the CD with a lint-free cloth. The CD may be dirty or scratched which is why it can’t be imported to iTunes.