So, you’re browsing through the web and you’re about to look into something interesting.

Suddenly, you see an error pop up in Chrome which stops you from accessing the URL. The error says, “This site can’t be reached. Try checking the connection, try checking the proxy and the firewall”.

You’re then given an option to reload the page but even if you try and do this, it still doesn’t work.

The Reason you’re Seeing this Error


You’re seeing this error mainly because your internet connection is down.

There may have been an issue with your router which would have caused your internet connection to slow right down or stop completely.

Here are some more reasons why you may see this message:

  • Your ISP blocks specific websites.
  • Firewall blocks specific websites.
  • Old registry entries.

Before you continue, you need to make sure that your ISP hasn’t blocked this site.

You can check this by contacting them.

If you know that the website is like any normal website, you should expect that it’s been blocked by your ISP.

Connect to another Network then reconnect with the Original

Reconnect to network

Since this problem is likely being causing by an internet issue, the first thing you can do is to change network.

I’m assuming that you have only one router which gives you access to one network, but this doesn’t matter.

You should click on the WI-FI icon at the bottom of your page and you should try and connect to another network that doesn’t require a password.

Regardless of if the network your connecting to can actually provide you with internet or not, this doesn’t matter.

You’re trying to do this because you want to re-establish the internet connection coming from the original network.

After you’ve done this, you need to try and connect to the original network and reload the page.

If you reload the page and this didn’t do anything, you need to go to the next step.

Restart your Router

The next thing you need to do if the step above didn’t work is to restart your router.

If you look at the Wi-Fi icon on your desktop and you see that it’s not working, you’ll definitely need to try this step.

If you’re trying to do this and you do see that the wifi doesn’t have a yellow icon, this doesn’t mean that your internet connection is fine.

You can still have a wifi connection with a slow internet connection.

In order to fix this, you’ll need to click the power button on your router off then on.

Once you’ve done this, you should wait for your routers internet button to turn green.

Once it turns green, you need to click on the reload button and see if you can access the site.

Check your Proxy Server Settings

Check proxy server settings

The next thing you need to do is to check your proxy server settings.

This is one step Chrome advises you to take when you see the error.

You’re probably wondering what a proxy server is…

Just before you visit a webpage, you need to go through a proxy server so you can be connected to the website.

Here’s how to check the proxy server settings:

  1. Go to the control panel
  2. Click on Network and internet
  3. Click on Internet options
  4. Click on the connections tab
  5. Under proxy server, check the first box

After you’ve done this, you should try and reload the page to see if you can still access the webpage.

Wait for your Internet Connection

The best step to take would be to wait for your internet connection.

This has happened to me plenty of times and I simply just wait for the connection to come back.

For me, it takes about 1 minute of waiting but for you, it could it take hours.

If you’re patient enough, you should wait for the internet connection to speed up so you can access the webpage again.