1. Restarting Your Phone

The first solution up to bat is simply restarting your phone. Press and hold the power button and wait for it to shut down. Give your Android smartphone a minute to rest before firing it up again.

The mindset is that your phone might have had a hiccup–a glitch–in its hardware or software. Something somewhere and somehow went wrong and got mixed.

By restarting your Android smartphone, you are essentially terminating the process that may have been giving it issues. Even smartphones need their morning coffee.

2. Check Your Signal

Take a look at your Android smartphone’s signal. Is it displaying a strong signal? If it is, then your Android smartphone is experiencing one example of a glitch, like mentioned above.

Smartphones have an invaluable, and handy, the ability to display how strong or weak a signal is. When you move about the world, your Android Smartphone is constantly being updated on the strength of a signal. Naturally, as you move away from a signal the signal tends to get weaker, but slowly. This gives your Android smartphone ample time to determine the strength and then represent that strength to you through its signal icon.

And this is where the problem comes in. Say you move away from a signal too quickly for the phone to update naturally. You can then run into the issue of a signal “hanging.” When you visit a website, but you’re constantly seeing the wheel spin and nothing is happening. That’s one example of hanging, like a break in the signal. Your Android smartphone dropped the ball, or your service provider did, and you’re left with a lost signal that isn’t represented by your phone.

You could restart your phone. Doing so could “fix” the problem, at least, by displaying the real signal strength. However, it’s also likely your service provider went down for a moment or down for maintenance. When you get the opportunity, contact someone with the same service as you and compare notes.

3. Clear Your Cache Data

Cache data is incredibly helpful at speeding up your browsing. To put it in simplest terms, think of cache data as a shortcut for programs and files. When an application is first used, it might have a much longer startup than any other subsequent startups.

After the first time, information on specific processes are then saved on your phone so that the next time you fire up an app, it doesn’t have to look all over creation looking for the information. It has it at the ready.

The part to focus on is “saved on your phone.” It takes up space. And, since it’s data, it’s corruptible. With new updates comes the possibility of new problems. An update could reveal a deeply rooted problem in your cache data that was waiting to be released. All it takes is deleting the cache data to send it back where it came from. Here’s how you do it:


1. Open Android’s Settings.


2. Scroll down your list of settings until you come to Storage and select it. Some Android models, like Samsung’s line of smartphones, have an extra step. You first find General Management and then select Storage.

3. In Storage, select the storage device you want your cache data deleted from. For Samsung users, select the three dots at the top-right corner and, from the drop-down menu, select Storage Settings.

clear cached data

4. Select Cached Data. When prompted, select OK or, for Samsung users, select CLEAR.

Once that’s finished, go ahead and restart your phone. Of course, since your cache data is now deleted, your phone may have a longer startup time because that information is no longer stored for quicker access. It’s now creating new cache data.

4. Samsung’s Network Settings

This solution is only for Samsung’s line of Androids. Like the corruptible cache data, your network settings may have gone haywire at some point. Even after you’ve restarted your phone, cleared your cache data and you’re still getting a signal, but no outgoing calls, then you can reset your network settings.

1. Open Settings.

2. Scroll down until you find General Management.

3. Select Reset.

4. Afterwards, select Reset Network Settings.

5. Then select Reset Settings.

6. When prompted, confirm the reset.

5. Factory Reset

Skip this step if you don’t want to reset your phone. Instead, move to the section, Android Repair Service.

If all else fails, then your last resort is a factory reset of your phone. Factory reset is like a device’s default position, a snapshot. When you bring home a new device, its fresh-out-of-the-box state is considered a factory default.

Factory reset is to simple purge the device of everything that was put on it and bring it back to factory standard. Updates, pictures, songs, data–everything–is completely removed. You have been warned. This is a last resort solution.

Another important point to make is to backup your data. Android is linked to Google and Google provides backup capabilities for data. Here’s how you factory reset your phone:

1. Open Settings.

2. Scroll until you come to General Management.

3. Select Reset.

4. Afterwards, select Factory Data Reset.

5. When prompted, confirm the factory reset.

For other Android devices:

1. Open Settings.

backup and reset

2. Select Backup & Reset.

3. Afterwards, select Factory Data Reset.

erase everything

4. Finally, select Erase Everything.

Android Repair Service

If you had the rotten luck of a factory reset not working, you’ll have to consult an Android repair service.

It seems the lack of creative solutions looks bleak. However, chances are you won’t even reach the point of resetting your phone back to factory settings or even make it do an Android repair service. It’s very likely your phone had a simple hiccup and it just needed a restart.