Windows 10 users are experiencing connection failures with Bluetooth. The device you’re trying to connect to can take a long time to pair up with your Windows 10 PC.

If your devices keep failing to connect, Windows 10 will show up a message saying ‘that didn’t work try again and make sure your device is still discoverable’.

Although your device may be discoverable, there may be other underlying issues that are still stopping it from connecting.

If you’re not having success pairing up devices like, earphones, phones, remotes, and other PCs, you can try the solutions below.

1. Product Information

If Bluetooth is missing when you’re setting up a new device, check your product specifications and make sure your device has Bluetooth capabilities since some devices aren’t capable or don’t have the hardware.

For desktops, there is a higher chance that you don’t have a Bluetooth capable device, but Laptops usually have this built-in.

2. Bluetooth is Turned on

Don’t miss turning on the switch for your Bluetooth service. You can find this via your device’s settings.

  1. Press the Win + S Key.
  2. Type in Bluetooth.
  3. Click Bluetooth and other devices option.turn on bluetooth
  4. Check to see if the Bluetooth is turned on.

3. Other Devices

If you’re sure that your desktop or laptop’s Bluetooth device is turned on then, check out the other device’s Bluetooth:

  • Switch off your portable device’s Bluetooth and turn it back on after 10 seconds.
  • If your Bluetooth device is unresponsive, make sure it’s not too close with any other USB device that’s plugged into the port as this may interfere with connections.
  • Double check Airplane mode and make sure it’s turned off. You may find this on your device’s settings.
  • Remove your Bluetooth device and then add it again. You may find this on your PC’s settings under Bluetooth and other devices.

4. Update the Drivers

One way to overcome connectivity problems is to update the drivers.

  1. Press the Win + R key.
  2. Type devmgmt.msc.
  3. Click on Bluetooth.
  4. Right-click your device driver.update bluetooth driver
  5. Select Update.

Make sure you have a working network connection when you’re doing this.

Bluetooth Doesn’t Work or the Bluetooth Icon is Missing

If you’ve followed all the steps in the previous section and it’s still not working, your device might have one other common problems.

  • Your Bluetooth can’t be turned on or off or it may even be missing.
  • Your Bluetooth doesn’t work after installing or updating to Windows 10 from Windows 8.1 or Windows 7.
  • Your Bluetooth doesn’t appear on Device Manager or there may be no known devices listed

Follow the steps below if you’re encountering any of the listed common problems:

  1. Check if the drivers are up to date and running.
  2. Remove Physical obstruction in between devices, restart them and try again.
  3. Disable and Enable the Bluetooth adapter through the Device Manager.

1. Uninstall the Device Driver

  1. Press the Win + R key.
  2. Type devmgmt.msc.
  3. Click on Bluetooth.
  4. Select Uninstall device.
  5. Reboot your PC.

2. Run the Hardware Troubleshooter

  1. Pull up the Control Panel.
  2. Select Add a device.add a device
  3. Wait to check if your computer detects your Bluetooth hardware.

If this doesn’t work for you, you may have a hardware problem and should consider approaching a service center.

Bottom line

Sometimes technology fails but there are various ways to diagnose the problem, and this guide just enumerated a few methods on diagnosing your Bluetooth connection via a Windows 10 operating system.

Should your problems persist, consider getting professional help from a service center near you so they can pinpoint the problem and give you concrete solutions.

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