Apple TV is a box player that allows you to connect to your TV via an HDMI cable. Its Wi-Fi capability is also used to receive digital content from iOS apps using AirPlay or directly from the iTunes Store, which is then streamed to the TV.
Apple TV is usually trouble free, however, when the box isn’t performing well, you can receive an error saying, “An Error Occurred Loading This Content. Try Again Later.” This is a common error that comes up while you’re trying to stream movies on other popular streaming services such as YouTube and Netflix.
The Reason for this Error
The reason you get the “An error occurred loading this content. Try again later”, in Apple TV is because your content isn’t able playback due to a disrupted server. The server allows you to stream the movie and if your servers are disrupted, your content won’t be able to load.
1. Reduce Video Quality
Your Apple TV tries to playback everything you watch in HD and this requires quick internet speeds. If your internet speeds aren’t always good, then you’ll need to reduce the quality the content is trying to playback in – depending on your internet speeds, you’ll have to choose the highest quality that will allow you to play back the content with no issues.
To change the quality:
1. Go to Settings.
2. Click on Audio & Video.
3. Click Resolution.
4. Choose an appropriate quality.
2. Restart Apple TV
A restart can fix the problem that you’re experiencing with Apple TV. It refreshes the system that it’s running on which can get rid of the playback error you’re experiencing.
To restart your Apple TV:
1. Hold the Menu and Home button on the remote. Wait until the status light on the Apple TV box starts to blink.
2. Go to Settings > System > Restart.
3. Disconnect Apple TV from power for a few seconds. After the Apple TV restarts, you can playback the content that was having an issue before and check if the error comes up.
3. Turn Off Subtitles
If you like having subtitles on each time you stream a movie, sure it can help you understand the dialog better and if your hearing isn’t good, you can also use subtitles to hear better.
But, turning on subtitles increases the data bandwidth requirements for you to stream a movie, therefore, you’ll somewhat need a fast internet connection for you to watch it. If your internet connection isn’t too fast, then you’ll need to turn off subtitles in settings.
To turn off subtitles:
1. Go to Settings.
2. Select General.
3. Select Accessibility.
3. Select Closed Captions + SDH.
4. Turn it Off. Check if you’re able to stream the content without the video playback error.
4. Update your Apple Tv OS
Your Apple TV requires a clean OS system to be able to stream content without any interruptions. If there’s a bug in the OS, then you can experience errors when trying to playback content. To get rid of a bug, usually, you’ll either need to reinstall the OS, however, this isn’t possible on Apple TV. Another way to get rid of a bug is to update the software.
To update the software:
- Go to Settings.
- Click on System.
- Go to Software Updates.
- Select Update Software.
- Click Update Software. You’ll need to wait a few minutes for the system update to occurs and your Apple TV to restart. Once it’s restarted, you should be able to playback content without any errors coming up.
5. Restart your Router
Your Apple TV may be connected to WIFI but that doesn’t mean it’s connected to the internet. If your router isn’t connected to the internet, your Apple TV may still display that’s it’s connected to the internet.
You’ll need to restart your router to reset the connection. Here’s how you do it: unplug your router by the mains > wait for a few minutes > plug it back in. Once your router is connected to the internet, you should be able to play back content without any errors showing up.