One of the benefits of living in the digital era is that sharing media content with your family and friends has never been easier. We’ve come far from the days when we would have to mail photos across oceans, to now, where we can send someone a photo online in seconds. Luckily for us, Apple has made sharing even easier, with the introduction of the Family Sharing feature.

This feature allows you to not only save time, but money, allowing up to six people to share one another’s iTunes, iBooks, and App Store purchases, without having to share accounts. If that wasn’t enough, Family Sharing also allows you to share photos, calendars, your location, TV shows, movies, and more. Not to worry though, if there is certain content you don’t wish to share with your family, you can register this content as hidden.

If you’re a parent, using Family Sharing, will also allow you to monitor and approve the purchases your children make on their device. You can even make a child Apple ID for your children. However, keep in mind that in order to enable Family Sharing, all future purchases will be paid with one credit card. If you have children, this is probably ideal, but if you’re an adult sharing content with your siblings or cousins, its best to discuss who you would like to make the designated Family Organizer. The Family Organizer is the one who will be responsible for monitoring parental restrictions and setting everyone else up with the service.

Despite the wonderful features Family Sharing provides, many users have complained that they have been unable to download shared content. This problem usually happens when a new family member is added to Family Sharing, or when a current member may have inadvertently changed their settings.

Users usually complain of seeing a Redownload Unavailable message when trying to download content. Nonetheless, there are simple and easy ways to fix this problem. Follow the tips below to start enjoying shared content once again for free using Family Sharing,

Enable Automatic Downloads

1. Open your Settings application. It has a grey background with an icon of a gear on it. Scroll down and click iTunes & App Store.

2. You will see a heading labeled Automatic Downloads. Under this heading there will be toggle buttons for Music, Apps, Books & Audiobooks, and Updates.

3. Toggle the buttons Off and then On.

Reset iCloud Sign-in

1. Open your Settings application. It has a grey background with an icon of a gear on it. Click iCloud. Sign out of iCloud and then sign back in.

Reset Apple ID Sign-in

1. Open your Settings application. It has a grey background with an icon of a gear on it. Scroll down and click iTunes & App Store.

2. Click on your Apple ID, and sign out.

3. Head over to the App Store and navigate to the application you were initially trying to download. You will be prompted to enter your Apple ID since you’ve signed out. Enter your information, and proceed as usual.

Verify Family Sharing Apple ID

1. Open your Settings application. It has a grey background with an icon of a gear on it. Scroll down and click iTunes & App Store. Keep in mind which Apple ID you are using.

2. Open your Settings application. Click iCloud. Ensure that you are using the same Apple ID as seen in step #1 of section D for Family Sharing. Also ensure that Share my Purchases is enabled.

If none of the solutions above seem to be working, it may be possible that you’re trying to download an application or other media content that isn’t eligible to be shared via Family Sharing. For example, In-App Purchases, and certain applications can’t be shared.

In order to determine whether or not an application can be shared via Family Sharing, go to the applications product page in the App Store and scroll down. In the Family Sharing section note whether it says Yes or No. If it says no, this means that the application isn’t available for Family Sharing, and your family members will have to purchase the application themselves.