Facebook allows you to connect with friends and family online so even if you don’t have their contacts saved on your device, you can always reach out to them using the Facebook platform. Before you can use Facebook, you’re required to sign in.
Usually, signing into Facebook is a quick and easy process, but when Facebook is experiencing problems on your iOS device, you can see errors such as error code 2 or error code 1 when signing in. You can also see an error message saying, “Facebook: error signing in.”
More errors when signing in include:
- Sorry, something went wrong.
- Account Temporarily Unavailable.
- Sorry, an unexpected error occurred. Please try again later. Error code: 2.
- An unknown network error has occurred.
- Login Failed. Sorry, an unexpected error occurred. Please try again later. Error code: 1
- An unknown network error has occurred
- Cannot communicate with the server
- Facebook is down for required maintenance right now
The Reason Facebook is Showing Errors
Usually, Facebook goes does for maintenance checks and these are usually calculated by facebook so anytime you’re seeing an error, the server should be up and running relatively quickly. However, sometimes, Facebook servers go down unexpectedly and this can cause a lot of error when signing in.
Usually, the best thing to do in this situation is to wait because people around you are probably receiving the same error with Facebook so waiting for their server to go back up again is the best thing to do.
Check Facebook Server Status
Before you try and troubleshoot this problem, the first thing you should do when you notice Facebook isn’t working properly but you’re connected to the internet is to check if Facebook is down.
You can check for outage using downdetector. It shows you a map and where complaints are being received the most. If you see that the heat map is more intense near your location, then it’s likely that people around you are experiencing the same problem with Facebook and it shows that Facebook servers are down.
You can also ask your friends and family if they’re having issues with the facebook app because this will indicate whether this issue is widespread and is caused by a server located near you.
An Unexpected Error Has Occurred Facebook
When you see the unexpected error on Facebook, it means that there’s a connection error and the Facebook app is unable to connect to Facebook servers. To make sure this is actually the case, you can try and use Facebook messenger and if this is having connection issues, then the problem is due to Facebook Servers.
If you notice apps like Messenger are operating smoothly, you can restart your internet connection because this may be a problem with your internet connection and not with Facebook itself. If you also recently turned on a firewall, then you’ll need to disable this because they can usually interfere with Facebook and cause errors to show up.
If you’ve checked if people around you are having issues with Facebook and you’ve checked the live outage map and it doesn’t look like there’s an issue with Facebook servers, then the issue could be with your device.
If there’s a software issue on your device, then it could stop you from signing in and it could show you the error whenever you’re trying to sign in. The first thing you can do to fix this problem is to delete and reinstall Facebook. When you delete and reinstall facebook, the software is wiped from your device and so are the errors within the software. After reinstalling facebook, you can try and log in.
Use a VPN
If your ISP is blocking Facebook on your router, then you won’t be able to use the app properly without changing your IP address. You can change your IP address by using a VPN. When you use a VPN, your IP address is changed virtually and this can allow you to access apps and site that having been blocked by your router.
When you install the VPN, you may have to sign in and once you’ve signed in, you can turn it on. From here, try and log into Facebook and if your router was causing this, you should be able to log in successfully.
Switch from WIFI to Data
If there’s a problem with your internet connection within your router, then you should switch to data because it provides a more reliable source of internet. After making the switch, you should try and log into Facebook. If the problem was being caused by your internet connection, then you should be able to log in after switching to data.
If there’s a software issue within your device, then it may cause problems when trying to sign into Facebook. When you force restart your device, the software is shutdown, checked and wiped of errors, and then booted back up again. Once your device is on, you can try and log into Facebook without the “Error Signing In” message.
If you have an iPhone 7 or above:
1. Hold the sleep/wake key and the volume down key.
2. Wait for the Apple logo to appear
If you have an iPhone X or 8:
1. Quickly press the release the volume up button.
2. Quickly press the release the volume down button.
3. Press and hold the Power button until you see the Apple logo.
To force restart iPads with home buttons:
1. Hold down the Home button and the power button.
2. Keep both buttons held until the Apple logo appears.
3. Let go of the buttons.
4. Wait for your iPad to restart.
To force restart iPads without a home button:
1. Press and release the Volume Up button.
2. Press and release the Volume Down button.