You’ve gone to the App Store on your Kindle in the hopes that you’re going to download a new eBook or a new app.
After clicking that download button, it comes to your realization that the eBook isn’t downloading. This can also be an app that’s not downloading as well. This can be a frustrating situation because you don’t know how to fix this problem.
The Reason the Kindle Won’t Download Apps
The main reason why you won’t be able to download apps is because of your internet connection. Your Kindle requires a strong internet connection in order to download apps.
The second reason why your Kindle isn’t downloading apps is because your storage being too full. All you have to do is clear storage by deleting other apps and then your device will have more space to download the app/eBook.
Restart your internet Connection
The first thing you need to do is to restart your internet connection.
You may have a Wi-Fi icon, but this doesn’t mean that you have an internet connection.
When you have a bad internet connection, your Wi-Fi icon will still remain there and look normal.
You’ll only know there’s an issue when apps that require internet start to act up.
Once you’ve turned your Wi-Fi off then on, you need to try and download the eBook again.
If this didn’t work, try and restart your router because this is essentially the route of your internet.
Check the Digital Orders List
When you download an app or a book, you usually check the downloads in your Content and Devices list.
Before you do this, you need to make sure that the order was actually completed.
You can check the digital orders list in Amazon to see if the order was made in the first place.
If you made the order here but you can’t find it, make sure that you contact Amazon.
Restart your Kindle
If the steps above haven’t worked, the next thing you need to do is to restart the Kindle.
If there’s a glitch that’s not allowing you to download eBook, restarting refreshes the software that Kindle is running on and this will help fix minor issues.
To restart the Kindle, hold the power button for up to 50 seconds.
Delete and Redownload the app
If the app was stuck while downloading, you’ll need to start the downloading process again.
You can do this by selecting the app and deleting it from the device.
After you’ve done this, you need to go back to the cloud section and try to download it again.
After you’ve done this, the app should be able to download without any problems.