Does Dropping Your Phone Damage the Inside?

Does Dropping Your Phone Damage the Inside?

Dropping your phone can be a scary incident. There are many things that can happen when you drop your device. When you drop your phone on a hard surface, there can be internal and external damage.

In this guide, you are about to uncover information about what happens when you drop your device.

Also, you will learn how to decipher if your device has internal damage and what you can do to resolve the situation as soon as possible. So, without further hesitation, let’s go ahead and jump into these essential tips!

Does Dropping Your Phone Damage the Inside?

Yes, dropping your phone can damage the inside of your device. 

What Happens When You Drop Your Phone 

As it was stated, dropping your phone can be a scary thing. There aren’t many people who are curious about what happens when you drop your device.

Listed below are a few occurrences that can happen when you drop your device accidentally. And as you read further in this article, you will encounter steps that you can take toward a resolution to isolate and fix any ongoing issues after dropping your phone.

1. Your Device Freezes or is Unresponsive

If you do happen to drop your device, it is common that your phone may become unresponsive, or you might have a frozen screen.

If your device is unresponsive, this means the functionality of your device is in shock mode.

Sometimes, this can be resolved by restarting your device. Although it may be dicey, after you drop your device, you can attempt to restart or force restart your phone to see if it’s going to refresh.

If you want to try to restart your device, Android users can restart the device by doing the following: 

1. First, you will press and hold the power button and volume up button simultaneously.

2. From here, a small menu bar will drop down from the top of your screen with actions you can proceed with. Those actions will be to power off your device, make an emergency call, or restart.

3. Tap on the action to restart your device.

If you are using an iPhone / iOS device, you can restore your device by doing the following: 

1. First, press and hold down the side button on your iPhone until the power off slider pops up on your screen.

2. From here, you will slide to switch the device off. After switching the device off, it will take approximately 30 seconds for the phone to power completely off.

When you perform a force restart, you are manually turning the device off directly.

1. To perform a force restart correctly, you will press and hold the power button on your Android or iPhone iOS device until it powers off.

2. After the device is powered off, wait approximately 30 seconds to a minute before powering the device back on.

The alternatives to restart your device are available for your attempt. 

2. Your Screen Can Crack 

The biggest fear for any smartphone user is for their screen to crack. Having a cracked screen is aggravating and will make your phone look less attractive.

The screen is the face of your device. In the same way that you protect, clean, and guard your face, you do the same for the screen of your cell phone.

One way that you can resolve this or prevent this from happening is by purchasing a cell phone case that doesn’t only cover the outside of your phone but also covers the screen.

There are many phone cases and covers that are customized specifically for this purpose. You can check with your phone carrier to see what type of covers or cases they have for your phone model.

If you can’t find that particular phone case through your phone carrier, you can also check online via other places such as, Walmart, or Best Buy. 

3. Your Network Settings May Be Interrupted, Which Will Result In Loss Of Service 

Your network settings are what allow your device to receive incoming calls as well as make phone calls. Also, your network settings allow you to use other functions on your device, such as GPS, texting, etc.

If you happen to drop your phone, it is possible that your device can go into a deep shock mode and disrupt your network settings. If you encounter an issue where your network settings are disrupted, you can attempt to reset your network settings. 

4. For iPhone Users, The Back Glass Of Your Device Can Shatter. 

Typically, when you drop an iPhone, the front screen is not the only screen that will be damaged. Some new consumers who are not familiar with the iPhone may not know that the back part also has a glass shield.

The glass shield, as well as the front-facing screen, is prone to damage. So, if you happen to drop your device on a hard service, it is strongly possible that the back screen of your iPhone may suffer from hairline cracks or completely crack or shatter.

For iPhone users, having shattered rear glass can be uncomfortable when you are holding the phone. Typically, when this happens, any owner of an Apple device would reach out directly to Apple for further resolution. 

5. Any Connected Devices Will Not Work With Your Phone 

Another instance that can happen after dropping your phone is that all of your connected devices will not be recognized by your phone. 

If you are someone who uses Bluetooth devices such as earphones or headphones, when you attempt to connect your audio to your device, your Bluetooth audio may not connect properly or won’t connect at all. 

Also, if you have a device where you use a stylus for maneuvering on your phone screen, the stylus is connected to the internal operation of your phone. So, it is possible that your pen tools or stylus may not operate correctly when in use. 

And also, if you attempt to connect your phone to another device, such as screen casting or screen sharing, other Bluetooth devices may not be able to detect your phone. 

6. Certain Device Functions Will Be Unresponsive 

Finally, if you drop your device and your phone is able to power on, you may notice that most of your phone’s functions are not cooperating. 

In other words, if your device is still able to power on and you’re able to see your front screen light up, you may be able to send text messages, but you may not be able to make phone calls.

Or you may be able to use your applications on your device, but you may not be able to receive or make phone calls or send or receive text messages.

This is something that could possibly be connected to the network settings of your device. So, what you can do is attempt to reset your network settings if you encounter this.

If resetting your network settings has not resolved the issue, and you are still not able to access certain functions on your device, resolving the situation may be out of your hands.

How to Know If Your Phone Has Internal Damage 

Whenever you drop your phone, it’s hard to tell when you have internal damage on your device. Although the external damage is very obvious, some people may be oblivious to the fact they may have internally disrupted their phone.

The next set of information in this article will provide you insight into what to look for so that you can properly decipher if you have internal damage.

You may have to listen for distorted noises for your audio during phone calls, your device might overheat, your device may constantly power off by itself, or your phone might not respond to other connected Bluetooth devices.

Whatever the repercussions are, let’s take a look into all of these to see if you have experienced them.

1. Listen For Distorted Noises Or Disruption During Phone Calls or Audio

After you have dropped your device, it would be best to try to test the audio to see if there are any distorted noises. 

If you want to test your audio, you can start by making a phone call on your device. Once you have made the phone call, listen for any distortion. For iPhone/iOS users, there would typically be a popping or cracking sound in the audio.

If you don’t hear any distortion or crackling noise, there is a possibility that you may not hear anything coming from your phone’s audio during phone calls. 

Another way for you to test your audio is by playing an MP3 or any audio file on your device. When you play the MP3 files, you will also listen for any distortion in the playback. If you don’t hear any sound emitting when you play back your audio, the issue is internal.

Also, if you are able to connect your Bluetooth earphones or headphones to your device, you can connect your Bluetooth headphones or earbuds and play the audio again.

There are two things that can happen if you proceed with this action; either you will not be able to hear any sound in the playback, or you will only be able to hear the audio when you are using your Bluetooth.

If you cannot hear the audio when using your Bluetooth but cannot hear the audio when the Bluetooth is disconnected, this means that you would have to answer your calls and use any audio or video features on your device when you are consistently connected to Bluetooth.

2. Your Device Overheats

Your device overheating is an error that can occur from internal as well as external damage. One way of deciphering if you have internal damage after dropping your device is if your device starts to overheat.

It can be rather aggravating and uncomfortable when your device overheats unexpectedly. So, if your device is still operable after you have dropped it when you are making phone calls, your device can begin to overheat.

If you are surfing the web or using apps after your phone has been dropped, your device will also overheat. 

If your phone overheats, this can escalate to a more serious matter. For example, if you have internal damage and your phone overheats while you’re making a phone call, it might be super hot to the touch and can burn your skin.

And sometimes, the situation can escalate to an even worse scenario. If your device overheats to an unbearable level, it may even explode. 

If you feel your device is on the verge of a destructive nature, such as overheating, you might want to take an immediate trip to your local phone carrier.

3. Your Device Constantly Powers Off Or Restarts On Its own  

Another instance that happens when you drop your phone is your device powering off or restarting by itself.

After you drop your device, it is possible that your phone will lose memory based on its operations and functionality. 

4. Your Phone Is Not Responding To Connected Or Bluetooth Devices 

Finally, after you drop your device, there is a rational possibility that the Bluetooth operation may not work properly on your phone.

One way to test this theory it’s to try connecting all of your Bluetooth devices to your phone to see if they will operate correctly.

Not saying that you would have to connect all of them at once. Just connect one at a time to see if each one will operate correctly when connected. 

If you have a Bluetooth device already connected (headphones, earbuds, Airpods, styluses, other pen tools, etc.), disconnect the devices from your phone.

After the Bluetooth devices have been disconnected, reconnect them back to your device. If you are able to operate your Bluetooth devices connected to your phone, then there is no issue.

However, if you are having a problem listening to audio from your Bluetooth earphones or earbuds or using your pen tools, dropping your device may have caused internal damage.

What to Do If You’ve Dropped Your Phone and It’s Internally Damaged 

The first thing people want to do when they drop their device is getting angry, panic, or even cry.

Although these are valid actions, there are other things that you can do to proceed with resolving the issue rather than wallowing and pity.

There are various resources available for you to resolve any issues with your device. There are resources available for you to have the device examined, as well as to have the device repaired and replaced.

Let’s check out a few alternatives so that if you do encounter any issue where you have dropped your device and you’re feeling uneasy, you will have a better understanding of how to proceed with getting the issue resolved.

1. Contact Your Cellular Carrier To Have The Device Examined 

The first alternative that you can proceed with is to contact your cellular carrier to have the device examined simply. Once you have dropped your device, there are many repercussions that can follow.

So, if you have experienced any technical issues after dropping the device, it would be best to go ahead and take the device to your provider.

And if you have dropped the device and it’s still operable, but there are certain functions that are not working, you can still take your device to your carrier to see if the issue can be resolved or if you can receive a replacement for your device.

For people who are unaware of what a phone carrier is, your phone carrier is the company whom you have purchased your cell phone from.

You also report to this company for making payments on a prepaid or contract plan as a part of your obligation to keep the service active on your device. 

2. For iPhone Users, Contact Apple For A Replacement for the Examination Of Your Device.

Apple has been one of the top-tier manufacturers of personal devices for a very long time. If you are a customer who uses Apple products (iPhone), you can contact Apple support.

There are three options that will be available through Apple support. Those options are repair, replacement, and making a local store visit. 

If you decide to contact Apple support to set up a repair, Apple will send you a prepaid postal package for you to pack and ship your damaged device to the manufacturer for repair.

Prior to you shipping off your device, it is essential for you to perform a backup of your iPhone before it is sent off.

Before the repair is created, the technical support system will gather information from you, such as your full name, contact phone number, model of your device, and your location.

After all required information is put into the system for your repair, the technical support agent will let you know that your repair is set and will give you a time frame of when you would receive the box to send off the device.

You will also receive a replacement device while your primary device is being repaired. And after the repair is complete, you must send back the substituted device.

If you contact Apple for a replacement of your device after experiencing internal damage, you will follow through with the same process as before. Most likely, for a replacement, you will be suggested to go to your mobile carrier for a replacement. 

And if you contact Apple support and you’re not able to get a replacement or repair setup, you will most likely be able to schedule an appointment at your local Apple location.

If you contact Apple support and you are setting up an appointment, the agent will need your full name, the model of your phone, the type of damage done to your phone, your phone number, and your location.

It is essential to provide the correct location to ensure the agent connects you with the correct Apple store.

After your appointment has been set up, you will receive a confirmation via email with the time, date, and location of the store for your appointment.

For Apple location appointments, it is essential to arrive at least 10 to 15 minutes early to keep your spot in line.

All of this can be done by contacting Apple directly via phone or live chat.

3. Go To A Local Electronics Store To Have The Device Examined 

The last and final alternative that you can proceed with if you feel that your device has internal damage after being dropped is to take your device to a local electronic store for examination.

Some people may feel a little suspect about taking their device to an outside resource to have it examined and possibly repaired.

Everyone wants to take proper precautions when proceeding with an action like this, which is totally understandable. Whether your phone is damaged internally, externally, or not damaged at all, you want to guard your phone with your life.

To calm your anxiety, there are some dependable services you can use and locations where you can take your device for examination. One of those locations is the Best Buy Geek Squad. The Geek Squad specializes in services and repairs for all electronics.

How Many Times Can You Drop Your Phone 

You can drop your phone less than five times and still experience an issue. There is no set quantity of times that you can drop your phone before something happens to it. It depends on where the phone was dropped and the impact. 

For example, if you dropped your phone 30 times on your carpet floor but dropped it one time on a hardwood floor afterward, that one time it dropped on the hardwood floor could damage your device.

Once again, what needs to be considered is not how many times the phone was dropped but where the phone was dropped and the impact of the fall.  

I Dropped My Phone, But Nothing Happened

There are some cases where people have dropped their phones a million times, and nothing has happened. If you dropped your phone multiple times and there was no effect, you’re one of the lucky ones.

Some of the possibilities could be that you may have a built-in mechanism in your phone that allows it to be protected from shock, and the outer layer of your device may be extremely durable.

If that is the case, cherish the device with your life! However, it may not be recommended to take a trip to the top of the Eiffel Tower and drop your phone to see what happens. That would be a little off the wall, don’t you think?  

Does Dropping Phone Affect Battery

Yes, dropping your phone multiple times can affect the battery. The battery of your device is something that operates off of the internal function of your device.

If your phone is dropped multiple times and there is internal damage, there is a strong possibility that your battery may not work for your device anymore.

There are some devices that will allow you to swap batteries from one phone to another. If that is the case, if you have purchased a duplicate device as a replacement, you can preserve the battery and use it for a different device of the same model. 

Does Dropping Your Phone Damage the Camera

One of the primary things that people tend to worry about after dropping their device is if the camera is still operable.

Along with wanting to know if they are still able to make or receive phone calls and access their apps, the camera is a primary function of your cell phone.

However, if you have dropped your phone multiple times, and the impact of the fall is near your rear or front-facing camera repeatedly, this can damage your camera.

Although the camera may be operable and accessible from your apps, taking a photo may be a hassle because of hairline cracks and other external damages that may have possibly contributed to the bad quality of the camera.

So, there is a possibility the camera app may be functional. However, the quality of your images when the camera is in use may be affected.

Final Thoughts

Once again, dropping your phone can be a scary incident to encounter. Although the action itself can be stressful, it’s essential to understand the repercussions after dropping your phone. 

If you happen to drop your device, your phone may become unresponsive, your device may not be able to recognize other Bluetooth devices, your glass and screens can shatter to bits, your network settings may be interrupted, or your device will power on, but some functions may not be responsive.

And if you want to know how you can decipher if your device has internal damage, be sure to listen for distorted noises during phone calls and audio, and check to see if your device is constantly overheating.

Your device will consistently power off and restart on its own, and your phone will not respond to your Bluetooth-connected devices.

When you encounter issues with a damaged phone, it is best to take it to your carrier for examination or replacement or reach out to any electronics support to see what can be done to fix your device. 

Although this type of incident is unexpectedly nerve-racking, there are alternative methods you can follow to get a handle on the problem ASAP.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


Please enter your comment!
Please enter your name here