On your iPhone or iPad, you can receive notifications that you’ve turned on for certain apps and these notifications appear as soon you’ve got the notification on the app. Notifications can be annoying and if you’re busy they can distract you from doing work.

If you want to stop these apps from sending you notifications, you can turn off notifications individually from the apps, but this is quite tedious and time-consuming. That’s where Do Not Disturb becomes useful. When you turn on Do Not Disturb, notifications and calls are blocked from your iOS device. This can be useful if you’re in a meeting, exam, or you don’t want a situation to be interrupted by your phone.

Usually, Do Not Disturbs works fine and blocks notifications as advertised, but sometimes you may still receive notification and calls even when Do Not Disturb is turned off.

The Reason Do Not Disturb isn’t Working

You need to be aware that Do Not Disturb only works when your device is locked. If your iPhone or iPad is unlocked, then you’ll still receive notifications but as soon as you lock your device again, you’ll start receiving notifications again.

There’s also a similar principle with calls. If someone calls you once, the calls will go straight into voicemail. But if they call you a second time, the call will ring. So, if you think that Do Not Disturb isn’t working because of these two situations, then it is working, but not how you think it does.

If you’re not in either of these situations, then the main reason why Do Not Disturb won’t work on your iPhone or iPad is there’s a software issue that still allows notifications and calls regardless of Do Not Disturb being on. You’ll need to troubleshoot the software problem that causing Do Not Disturb from working.

1. Restart your Device

The first step you can take to fix this problem is to restart your device and restart Do Not Disturb. This might fix any software problems that’s stopping Do Not Disturb from working problem. The problem may also come from your software so restarting your device might also help.

turn off do not disturb

1. Swipe up from the Control Center and turn Off Do Not Disturb.

2. Restart and unlock your device.

3. Swipe up from the control center and turn On Do Not Disturb. Once it’s turned back on, you can wait for your device to receive a notification.

2. Force Restart iPhone or iPad

If you’ve restarted your device and you’re still receiving notifications, you’ll need to troubleshoot the software even further. If there’s a bug on your device, it means that there’s an error in the software that’s causing problems with Do Not Disturb.

When you force restart your device, the software it is refreshed and checked for any minor errors if an error is found, it’s repaired whilst the device is restarting.

If you have an iPhone 7 or above:

1. Hold the sleep/wake key and the volume down key.

2. Wait for the Apple logo to appear

If you have an iPhone X or 8:

1. Quickly press the release the volume up button.

2. Quickly press the release the volume down button.

3. Press and hold the Power button until you see the Apple logo.

To force restart your iPad:

1. Hold down the Home button and the power button.

2. Keep both buttons held until the Apple logo appears.

3. Let go of the buttons.

Once you’ve restarted your device, you can check if Do Not Disturb stops notifications when turned on. If the problem is still persisting, you can update your iOS device because there may be a bug in your device that’s affecting Do Not Disturb.