Content Not Available Instagram? Try These 10 Fixes

Content Not Available Instagram

If someone has sent you a live, you might see that it says Content Not Available, you might not know what it means.

Why Does It Say Content Not Available On Instagram

1. The Person’s Live is Over

Whenever you try to access the link of a live has ended, and you get the “Content not available” message, this is typical if someone was previously live on Instagram and is no longer live. Whenever a live video ends, the video may sometimes be unavailable for playback.

Fix – Go to Their Profile and See If They’ve Started Another Live

If you encounter an issue where the content is unavailable, the best action to proceed with would be to check the person’s profile to see if they are live on another thread.

If you are able to check their profile and see they have started another live, if the previous content is not available, they may start over or pick up where they left off if the previous live was cut short.

Fix 2 – It’s Not Possible to Watch Their Live Once It’s Over

As stated in the previous fix, sometimes, when a live is over, you may not be able to proceed with watching the live. So, if the live is over, the only option available is to check the users’ profile to see if there is a re-do or continuation of the live feed.

Usually, some users would post videos that are “limited time only” posts. When the live is over, that’s pretty much what it means. In that case, there isn’t much to do further except proceed with the next alternative in this article.

2. There’s A Bug 

When you are consistently logged into Instagram and have remained logged in since initially setting up the account, the issue may not be the person whose content you are trying to view. The problem could be your Instagram app.

It’s essential to give your app a break by signing out for a while and signing back in. Sometimes, it’s also better to restart your device. To elaborate on one of the methods to resolve this bug, let’s start with signing out and then signing back in.

Fix – Log Out Then Back In

1. Tap the back arrow to go back to the previous screen. The back arrow should redirect you to your feeds.

2. From there, you tap your profile icon in the screen’s bottom right corner.

3. Next, tap on the three horizontal lines in the screen’s top right corner. There will be multiple options that will appear. One of the options would be settings. You need to tap on the Settings option.

4. After tapping on the Settings option, scroll down until you see the tab that says log out.

5. Once you tap the log-out option, you can successfully log out of your Instagram account.

After taking the proper procedure to log out successfully, you need to log back into the account from the Instagram login screen.

Performing a reboot by logging out and logging back into your account should resolve the issue immediately!

However, if it does not resolve right away, proceed to the next troubleshooting step listed in this article.

Fix 2 – Update Instagram to Get Rid Of Bugs

Performing an update on the Instagram app allows the application to flow with proper functionality without hassle. Updating your app also improves the app’s speed and will enable you to access content on Instagram if you are getting the “Content No Longer Available” error.

To update your Instagram app, you can follow these simple steps:

1. Open your app store.

2. Tap these search icon and search for the Instagram app.

3. Once you have located the Instagram app, it will show the application is installed. Once the application is installed, you need to also be able to see if an update is available.

4. If you see a button that says update next to the title Instagram, go ahead and tap the update button, and the app will immediately update.

5. Once the Instagram app has officially updated, you can attempt to log back in if you can view the content you were previously watching.

For people using an Android device, to update Instagram, you must:

1. Open the Google Play store.

2. In the search bar, type Instagram. If the app is already installed on your device, once Instagram comes up, you will see two options; Update and Uninstall.

3. Tap on the Update option.

4. Once the app is officially updated, reopen Instagram to see if the issue continues.

Performing an update is a simple system reboot of the app. This will remove any bugs or internal issues with the application so you can continue enjoying its features. This is a flexible resolution to get back to viewing content on Instagram.

Fix 3 – Clear Your Cache to Get Rid of Instagram Bugs

Another method to get rid of annoying bugs is to clear the cache of your Instagram.

If you have been using your Instagram app continuously without taking a break and logging out of the app, there can be a minor or significant buildup of cache for that app, which means that it is time to clear that out.

To clear out your cache, you must do the following:

1. If you are using an Android device, go into your device settings and to apps; once your app’s window is open, locate the Instagram application. Open the Instagram settings; from there, you will see options to force close, clear data, and clear cache.

2. You need to select the option to clear the cache. To be safe, once your cache is cleared, it would be best to force close the app if the application was previously opened.

3. After the cache is cleared and the app is forced closed, reopen the Instagram app and return back to the person’s posts to see if you can view the content.

4. Clearing your cache is a quick and straightforward fix for any application, including Instagram.

Fix 4 – Uninstall and Reinstall the App

If you are using an Android device, most likely, that device will have to Google Play Store.

1. To uninstall the Instagram app, you need to open the Google Play Store and locate the Instagram app under your installed applications.

2. Next to the Instagram app, you need to see the option to uninstall it. Tap the Uninstall button and allow the application to clear successfully from your device.

3. Once the Instagram app has been successfully uninstalled, reinstall the application by tapping the install button.

4. Once you install the app, it may take a moment for the application to install back to your device. Once the Instagram app is installed, you need to open the app and log in with your credentials.

1. To uninstall the application from your device settings, you need to go to your settings on your Android device and locate your apps section; once the apps section is open, scroll down until you see Instagram.

2. Tap on the Instagram app in your settings. Once the settings for Instagram are open, you will see the option to uninstall. You need to tap uninstall from there. After uninstalling the app, you need to go back into your Google Play Store and re-download the Instagram app.

You need to follow the same procedures for people using an iOS device, although you would not have the Google Play Store on your device.

You need to the App Store to uninstall and re-download or reinstall the Instagram app on your iOS device.

1. If you are using an iOS device and want to uninstall the app without going to the App Store, you will press and hold the Instagram app until it starts to wiggle. From there, options will appear, and one of those options would be to uninstall the app.

2. Tap uninstall. Once the application is successfully uninstalled, you would go back to your app store and re-download or reinstall the Instagram application on your device.

3. After logging in and with your credentials on your Android or iOS device, navigate back to the content you were trying to watch and see if the video will come back up.

A simple uninstall and reinstalling process is a quick fix to resolve any bug, especially if you are getting the “Content No Longer Available” banner.

3. Instagram Is Down

Whenever any issues occur when attempting to view content on Instagram, there may not be an issue with the methods you are using. The issue could be internal. Whenever there is an internal issue, the problem is out of your hands and is in the hands of the developers of the application.

Fix – Wait For Instagram To Go Back Up

Instagram, just like any other application, is connected to a server. Sometimes, when an application or website isn’t working correctly, it is due to the server for that app or website currently being down. Waiting is heartbreaking for most users.

When there is an issue with Instagram, in that case, the app developers will notify consumers via email or text message, notifying them that there is an ongoing issue they are working hard to resolve.

4. Poor Internet Connection

If you run into any issues, such as content not being available on Instagram, it is also always important to check your internet connection. If you are using a Wi-Fi connection, try resetting your modem.

Before you reset the modem, log out of your Instagram account first. Once you are logged out, then proceed with resetting your modem. The reset process may take a couple of minutes.

After the modem is reset and you are connected to your device, log back into your Instagram account using your credentials and attempt to see if the content will show up.

And if you are using a data connection, you may want to consider switching to a Wi-Fi connection if your data is the issue. Let’s check out some quick fixes for your internet connection.

Fix – Turn Your WI-FI off, Then On

Sometimes, if you get the error that content is not available, it could be due to an issue with the personal device that you are using.

If you are connected to Wi-Fi, you need to disconnect from your Wi-Fi signal and reconnect again.

If you are using an Android device, to disconnect from your Wi-Fi signal, you must:

1. On your home screen, take your finger, scroll from the top, and pull down until you see a button bar at the top.

2. You will see buttons for your internet connection, data connection, Bluetooth connection, flashlight, rotation, etc.

3. If you are connected to Wi-Fi, the button for the Wi-Fi connection would be highlighted in a particular color showing that you are connected.

4. The Wi-Fi connection would be named or titled.

5. Tap on the Wi-Fi connection, and the button will no longer be highlighted. Once the highlight disappears, that is a sign that you are not connected to Wi-Fi.

6. Leave the connection off for about 3 to 5 minutes.

7. After 3 to 5 minutes have passed, tap the Wi-Fi button again so the button will highlight again, showing that you are now connected to the Wi-Fi signal.

If you are using an iOS device, to turn off your Wi-Fi connection, you must:

1. From your home screen, go to settings and then tap Wi-Fi.

2. If your Wi-Fi is turned on, tap it to disconnect the signal.

The Wi-Fi network would be named in your Wi-Fi settings.

3. Follow the same protocol for waiting 3 to 5 minutes before reconnecting the Wi-Fi signal and then reconnecting the signal once more.

4. Finally, log back in using your Instagram credentials if you are logged out of your Instagram account.

Once you successfully log in, navigate to the content you were previously watching to see if the content will load.

Fix 2 – Switch from WI-FI to Data

If you have turned off your Wi-Fi and switched it back on and there is still no progress, the next option would be to switch from your Wi-Fi signal to your data connection. This step allows you to consolidate the issue to see if the problem is your Wi-Fi connection.

If you are using an Android device, to switch to your data connection, you must:

1. First, log out of your Instagram account.

2. On your home screen, take your finger and swipe from the top of your screen, and pull down until you see buttons for your Wi-Fi, data, flashlight, etc.

If your Wi-Fi connection is highlighted, tap the Wi-Fi button so the highlight will disappear, and then tap your data button to switch on your data option.

3. Once this is done, log into your Instagram account, and navigate to the users’ page to see if the content will come up.

For individuals using an iOS device, to switch on your data, you must:

1. From your home screen, navigate to your settings, then Wi-Fi. If your connection is available, tap the Wi-Fi switch to turn it off.

2. To turn on your data from your settings, if you are already in settings, go to cellular, then turn your cellular data on from that screen.

3. Once connected to your data service, go back to your Instagram app, open it, and log back in. Once logged back in, navigate to the users’ page and ensure you can see the content play on your screen.

Fix 3 – Turn Off VPN

Depending on your phone’s manufacturer, you may see a toggle switch, in which case just toggle off the VPN, or if you are prompted with a disconnect button, disconnect the VPN using that button.

To disconnect the VPN for iOS users, you must:

1. First, log out of your Instagram account.

2. Tap the VPN slider near the top of the settings app to disconnect from the VPN. Another way to disconnect from the VPN and the settings you will go under settings, then tap General, and select VPN. To disconnect the VPN, tap the status option at the top of the page and then set it to the off position.

3. Once you have disconnected from your VPN on your Android or iOS device, this should allow both your Wi-Fi and cellular data to have a smoother functionality. In other words, disconnecting the VPN allows less interference when using your Instagram app.

4. After disconnecting the VPN, log back into your Instagram account using your credentials and navigate to the users’ profile page to see if the content will start playing.


There are many occurrences where an issue arises with an error that content is unavailable. Sometimes the user has already ended a live, you may be blocked, or there is an issue with your device or internet connection.

The troubleshooting methods available in this article will give you a heads up on what steps to take to isolate the issue as much as possible before jumping to conclusions.

You can check the users’ profile to see if they have started another live video, clear your cache storage, update your Instagram app, uninstall and reinstall the application again, disconnect from a VPN, and many other fabulous methods to utilize.

Viewing content on Instagram is a part of the app’s influence on society. However, people tend to go wild if they have been watching a previous video and the video is no longer available to continue watching.

On the upside, you don’t have to worry if you are having an issue returning back to or replaying the content that has “disappeared”. Once you follow through with any of the methods provided, you’ll be back to viewing those fantastic videos from your favorite influencer in the blink of an eye! So, let’s rock!

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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