Chevrolet Bluetooth Not Working? Try These 14 Fixes

0
Chevrolet Bluetooth Not Working

Many issues can arise when trying to use Chevrolet Mylink. There is a chance your Bluetooth will not connect, your device is not playing the song, your app is malfunctioning, and various other problems.

This can happen with popular models like the Silverado, Equinox, Malibu, Cruze, Traverse, Impala, Colorado, and Bolt EV. When your Chevrolet Mylink does not work, you are probably becoming very frustrated, which is understandable.

Listening to music is one of the only ways you can entertain yourself if you are driving. Maybe you have a multi-day road trip coming up and want to be able to listen to your favorite podcast.

When Chevrolet Mylink is not working, your road trip will be much less enjoyable because you cannot listen to your device in your car. Thankfully, there are many ways you can try to fix your Chevrolet Mylink and get back to enjoying whatever it is you want to listen to.

Why Is My Chevrolet Bluetooth Not Working?

1. An issue with Chevrolet Mylink

Fix – Perform a Master Reset of the Chevrolet Mylink System

You can try to perform a master reset of the Chevrolet Mylink system to fix your issues with your Bluetooth. All the settings and preferences saved to your Chevrolet Mylink will be erased if you decide to do this.

However, this may be the only way to fix your Chevrolet Mylink, so you must be okay with this reset. You can enter all of your preferences back in after the reset is complete. Performing a master reset of the Chevrolet Mylink system will significantly change depending on what Chevrolet car you own.

To figure out how to perform a master reset of the Chevrolet Mylink system, search“perform a master reset of the Chevrolet Mylink system [your car].” Make sure you include the exact model you have and the year.

Many of their cars, including Silverado, Equinox, Malibu, Cruze, Traverse, Impala, Colorado, and Bolt EV, have different versions available. Each version will have different settings, changing how you perform a master reset of the Chevrolet Mylink system.

That is why you must include every detail about your car when looking up how to perform a master reset of the Chevrolet Mylink system.

Otherwise, you might start following steps for a Silverado 1500 High Country when you have a Silverado 1500 RST. This will cause you to have improper instructions on how to perform a master reset of the Chevrolet Mylink system.

Fix 2 – Update Chevrolet Mylink

Your Chevrolet Mylink might need to be updated to start working for you. You often need to update apps or your phone, so your Chevrolet Mylink is the same. Chevrolet is constantly including new features and fixing any bugs customers complain about.

Your issues with your Chevrolet Mylink could be quickly solved with this update. To figure out how to update your Chevrolet Mylink system, search“update Chevrolet Mylink system [your car].” Make sure you include the exact model you have and the year.

Many of their cars, including Silverado, Equinox, Malibu, Cruze, Traverse, Impala, Colorado, and Bolt EV, have different versions available. Each version will have different settings, changing how you update your Chevrolet Mylink system.

That is why you must include every detail about your car when looking up how to update your Chevrolet Mylink system. Otherwise, you might start following steps for a Cruze LS when you have a Cruze Premier. This will cause you to have improper instructions on how to reset your Chevrolet Mylink system.

The update might take a few moments to finish. However, once it is complete, try to connect your device to your Chevrolet Mylink. This update will hopefully fix the issues causing your problems and get you back to listening to your favorite songs.

Fix 3 – Getting in Touch with Chevrolet

There are multiple ways you can get in touch with Chevrolet to solve your issues with your Chevrolet Mylink. The first way is to go to chevrolet.com/contact. This is Chevrolet’s help website.

Once you are there, you can click on Get Support. Doing this will get you hooked up with a live customer service representative who can get you the help you need. You can also download the MyChevrolet app. On this app, you can also speak with a live customer service representative on your device.

If you want to talk to someone on the phone, call 1-800-222-1020. You will have to go through some prerecorded voice messages but will eventually be able to speak with a live customer service representative.

Another option is to go to your local Chevrolet dealership or body shop. At these places, you can talk to someone in person about your issues with your Chevrolet Mylink.

They can access your car and determine if the problem is caused by something internal that will need a repair.

They can fix it right there if you are at the body shop. If you went to a dealership, they could send you to the nearest body shop so that you can get your Chevrolet Mylink fixed and get back to enjoying music in your car.

2. The Device is Not Connected Properly

Fix – “Forget” Chevrolet Mylink As A Device and Connect Device Properly

If your device is not correctly connected to your Chevrolet MyLink, then it will not work. One way to solve this is by going into your device and forgetting Chevrolet MyLink as a device.

Doing this will change from device to device but is pretty similar. Open up the setting on your device and then go to Bluetooth. Once you are there, you should be able to see all the devices you have ever been connected to. Look for Chevrolet MyLink.

There should be some button by it that you can click on to forget your Chevrolet MyLink. Once you forget your Chevrolet MyLink, reconnect to it. Now that you have reconnected your device to your Chevrolet MyLink see if this solves your issues. Sometimes the connection needs a quick reset, and doing this will do just that.

You may need to wait a while between forgetting your Chevrolet MyLink and reconnecting to it. However, if your Chevrolet MyLink is still not working with your device after reconnecting it, another cause for your problems with your Chevrolet MyLink.

Fix 2 – Check the Security and Auto Accept Prompt On Your Device

Another cause for why your Chevrolet MyLink is not working is because you need to check the security and auto accept prompt on your device. These settings allow your device to connect correctly to various things, including your Chevrolet MyLink, because you connect to it via Bluetooth.

To check the security and auto accept prompt on your device, you must search “How to check the security and auto accept prompt on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.

These differences make each device have a different way of checking the security and auto accept prompt. Once you check these settings and ensure that they are correctly working, keep trying to connect your device to your Chevrolet MyLink.

If these settings are not working, fix them however you can. Once you have them working, try to connect your device to your Chevrolet MyLink once more.

3. Possible Cell Phone Malfunction (Glitch or Bug)

Fix – Try Switching Off Your Device

Turning off the device you are using to try and play music on your Chevrolet MyLink is another potential solution for getting your Bluetooth to work. To restart your device, turn it off. Doing this will vary depending on the device that you are using since every device has different buttons and settings.

If you are unsure how to turn off your device, look it up, and you will be met with plenty of information on how to turn off the device you are using. Once you turn off your device, leave it off for a couple of minutes so it can fully restart.

After a few minutes, you can turn your device back on, completing the reset. Now that your device is powered back and you have officially reset it try connecting it through Bluetooth to your Chevrolet MyLink.

Hopefully, this reset will allow your device to figure itself out, and your Chevrolet MyLink will be potentially working as usual for you.

Fix 2 – Force Restart Device

A force restart may also solve issues with your device not connecting via Bluetooth to your Chevrolet MyLink.

Doing this will take it a step further than normally restarting your device, as it is a force restart. Doing this will change depending on your device to try and access your Chevrolet MyLink.

Since every device has different buttons and settings, search the device you are using along with force restart, and you will easily be able to locate how to force restart your device.

When doing a force restart, your device will automatically power back up once the reset is complete. Once your device has turned back on, you will have to unlock your device, and then you can again try and get back to utilizing your Chevrolet MyLink.

Fix 3 – Update Your Device

The device you connect to your Chevrolet MyLink via Bluetooth might need an update. Companies must constantly update their devices to fix any bugs customers have complained about and offer new features to their users.

If your device needs an update, that could be why it is not working with your Chevrolet MyLink. To update your device, you will need to search “How to update [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.

These differences make each device have a different way of being updated. Once you can learn how to update your device, update it if one is available. After the update is complete, try to see if it will now connect to your Chevrolet MyLink and work.

However, if your device did not have an update available, then that is not why your Chevrolet MyLink is not working with your device.

Fix 4 – Reset Network Settings

You can try resetting your network settings on your device to make it connect to your Chevrolet MyLink via Bluetooth. Doing this will set your device back to its original settings and erase any personal preferences you have saved.

To reset network settings on your device, you will need to search “How to reset network settings on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.

These differences give each device a different way of going through a network settings reset. Once you can figure out how to reset the network settings on your device, follow them and complete the steps.

When the reset is complete, and your device is working again, see if it will now connect to your Chevrolet MyLink.

If it does and functions, your issues have been solved. Your device was having some problems of its own. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again.

Fix 5 – Factory Reset

You can try a factory reset on your device to make it connect to your Chevrolet MyLink via Bluetooth. Doing this will set your device back to its original settings and erase any personal preferences you have saved.

To perform a factory reset on your device, you must search “How to do a factory reset on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies. These differences give each device a different way of going through a factory reset.

Once you can figure out how to reset the network settings on your device, follow them and complete the steps. When the reset is complete, and your device is working again, see if it will now connect to your Chevrolet MyLink.

If it does and functions, your issues have been solved. Your device was having some problems of its own. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again.

4. An issue with Song or App You’re Playing From

Fix – Play Another Song

Your problems with your Chevrolet Mylink might stem from the song you have decided to play. To fix this, you will need to change the song you are currently playing. Open up your app that you stream music through and pick another song.

This can be incredibly annoying because maybe the song that has issues with your Chevrolet Mylink is your favorite song. Sadly, you will need to try playing another music to fix your problem. You can play any song you want. Once you change the song, if your Chevrolet Mylink starts working, you are good to go.

You can try playing the song that broke your Chevrolet Mylink again. However, if playing a new song did not make your Chevrolet Mylink work, then the music is not the cause of your issues.

Fix 2 – Use Another App Like Apple Music, Spotify, YouTube, and Soundcloud

There may be an issue with your app that is causing your Chevrolet MyLink not to work. So many apps today stream music, so trying another app may be your solution. However, this can be an annoying solution.

The app you use is most likely your preference for music streaming apps, and you may be paying a fee to enjoy this specific app. If you want to listen to music on your Chevrolet MyLink, you must try another app, even though it means not using your favorite app.

Some well-liked apps for streaming songs include Apple Music, Spotify, Youtube, Soundcloud, Pandora, iHeart Radio, Tidal, and others. Download one that is different from the app you were previously using.

These apps offer a free version of some sort but also have an upgraded service you can purchase. You can use the free version with an account or upgrade, whichever works best for you.

If you think the issues with your Chevrolet MyLink are temporary, you should stick with the free service since you will be using your preferred app again. Otherwise, if you think you need to switch apps permanently, you can look into the advanced services to see what the app offers.

If you decide to use Youtube, you must keep your device unlocked and Youtube open for music to play or upgrade to Youtube Red to be able to lock your device and still have music play.

5. The Bluetooth Volume on the Phone May Be Low

Fix – Increase the Volume on Both Chevrolet Mylink and Your Phone


The reason you are unable to hear any music being played on your Chevrolet MyLink might be that you have to turn up the volume on your stereo system in your car or on the device you are connecting via Bluetooth.

If the volume is set too low on either of them or both, you might think your Chevrolet MyLink is not working because you cannot hear anything. However, there is a simple remedy of just turning up the volume on these to listen to the music already playing through your Chevrolet MyLink.

Look at your stereo system to increase your Chevrolet car’s volume. There will be a knob located somewhere that has Volume written under it. Turn it to the right to increase the volume.

Grab your device hooked up to your Chevrolet MyLink via Bluetooth if you still cannot hear anything. Locate the volume buttons on your device and turn it up. If you cannot find the buttons, you can also turn the volume up in the app you use to stream music.

Once you turn the volume up, you should hopefully hear your music now. If you are positive that the volume is turned up on your device and in your Chevrolet car, then the volume is not why your Chevrolet MyLink is not working.

6. The Song is Not Playing

Fix – Play the Song From Your Device

A silly mistake could be causing all of your issues with your Chevrolet MyLink. If your music is not playing, ensure you have pressed play on your device. While this may seem like a mistake you could never make, it is always best to double-check.

If your song is not playing, there is no way you can hear it through your Chevrolet MyLink. Follow these steps to see if the music is playing on your device.

1. Open up your device to connect to your Chevrolet MyLink via Bluetooth.

2. Next, go to the app you use to stream music.

3. Open up the app and look for your Currently Playing

4. Make sure you see a pause button when you are in Currently Playing. If you see a play button, your song is paused.

6. Click on the play button. Once you see the pause button, your song is playing.

If you have ensured that your song is playing on your device, something else is causing your issues with your Chevrolet MyLink. Remember that if you are using Youtube, you must keep your device unlocked to play your song.

However, if you use Youtube Red, the premium service Youtube offers for $10 a month, you can lock your device, and a song will continue to play.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

LEAVE A REPLY

Please enter your comment!
Please enter your name here