Carrier Hub Processing Requests? Try These 14 Fixes

Carrier Hub Processing Requests

Are you working on your phone, flipping through unread emails and messages when a carrier hub processing request notification pops up on your device? What is a carrier hub processing request notification? Hub processing is a mobile app that is preinstalled on most android devices.

Samsung’s Hub Processing app allows users to make use of features like VoWi-Fi and Family Organizer Apps. Android users who use Sprint, T-mobile, or Verizon networks to power their cellphones are more likely to see these Hub Processing apps.

When you’re in need of the feature it’s a great asset to have, the problem comes in when the app decides to take over, opening on the screen without permission and not closing out when directed to.

Are you a Samsung customer having trouble with the Carrier Hub Processing app? Read on for a detailed explanation of what’s going on with the operating system and some quick ways to fix it!

What Does Hub Processing Requests Mean?

Hub Processing Requests are the messages that appear on your phone’s screen asking permission to use voice over Wi-Fi and Secure Wi-Fi on a specific device. This is a feature that is offered on Samsung’s smart phones and is connected through the phones network carrier.

Why Does it Say “Carrier Hub Processing Request”?

Constantly seeing the “Carrier Hub Processing Request” pop up on your phone’s screen? Annoyed with how many times a day your saying NO to this app’s request? Read below for explanations on why customers of T-mobile and Verizon are suffering from this app malfunction.

1. Your Phone is Looking for the Nearest Cell Tower

The Carrier Hub Processing problem is mostly related to cell phone networks T-mobile and Sprint. This notification usually only shows its face after a device has been restarted.

This happens because the phone is attempting to connect to nearby cell towers, once this is accomplished the notification disappears. If however, the phone is unable to connect to a nearby cell tower the notification will continue to be displayed on the device.

T-mobile and Sprint networks are experiencing this connection issue for unknown reasons. If a cell tower connection is behind the app continuously appearing on your device, the only way to make it disappear is by connecting to your network’s nearby cell tower.

2. You Have Lost a Signal

If you’re in a place with no cellphone service then chances are the Hub Processing App can’t connect to a cell tower. Not connecting to a cell tower causes this app to go on the fritz.

If you happen to be sitting in your living room when the app magically appears on your device, check your mobile network provider for outages due to regularly scheduled maintenance. Sometimes this can interrupt the network connection causing an outage in your area.

3. You’ve Just Updated Your Device and it’s Triggered This Error

Have you recently reset or updated your Samsung mobile device and now you’re having issues with the Carrier Processing App? This can be confusing because usually updating the device fixes any issues or error messages the phone may have been displaying.

Sometimes when a device is updated the apps installed on the device are too out of date to function properly with the newer operating system.

A quick uninstall and reinstall of the apps not working properly can usually fix this problem quickly. You can’t uninstall apps that are built into the device but you can go to the google play store and look for the option to update the app individually.

4. Your Device is in Safe Mode

Safe mode on any android device is a setting on the phone that blocks all third-party apps from operating. This is mainly done to force stop any errors the apps may be displaying.

When a device is in safe mode the speed of the device is increased and errors are less likely but safe mode does hinder the phone’s ability to run all of its features smoothly. According to users commenting on the Samsung Community website, the Carrier Processing request is happening regardless of the phone being set in safe mode.

The Carrier Hub app is not a third-party app downloaded onto the device, it is a preinstalled app connected to the cell phone carrier therefore safe mode will be of no use.

5. Each Time You Restart Your Device, It’s Triggered Because it’s Finding a Signal

Everytime you restart your Samsung device, the phone has to search for a cell tower to connect to. During this process the Carrier Hub Processing request pops up and will not disappear.

If your cell phone network is Sprint, Verizon, or T-mobile you may be seeing this app request every time you restart your phone for a while. The reason for trouble connecting to cell towers is still unknown and until that issue is resolved the Hub app will continue to malfunction.

Carrier Hub Processing Request Won’t Go Away? Try These Quick Fixes

1. Request a Signal Booster From Phone Provider

It’s been established that the main problem with the app’s malfunction is its inability to connect to a nearby cell phone tower. If the signal is the problem, why not contact your network provider and ask for a signal boost? I’m sure you’re wondering if a signal boost from your provider is even possible.

A signal booster is a device that amplifies wireless signals to extend the amount of coverage you can get. This is handy when you’re in an area that has horrible cell phone service.

This can even happen when you’re inside a building or riding the subway to work. Cell phone providers like Verizon are encouraging their customers to get signal boosters.

If you purchase a signal booster FCC requirements state that carrier approval must be obtained and the booster has to be registered with your current provider before installing the device booster.

2. Uninstall AppSelector to Terminate Carrier Hub

AppSelector is pre-installed on T-Mobile Android devices. This app helps the user to manage all of the apps on their devices.

If you want to uninstall the Carrier Hub Processing app you have to first uninstall AppSelector. Follow the steps below to uninstall AppSelector from your Android.

1. Access the settings menu on your mobile device

2. Select Apps & Notifications under the settings tab

3. Locate and select the AppSelector app then click uninstall.

4. Hit confirm to complete the action

3. Uninstall Carrier Hub using ADB Commands If You Can’t Uninstall it Normally

Have you been trying to uninstall the Carrier Hub app using the AppSelector in your phone? Is this process not working to rid your device of the app causing so much chaos?

Using ADB or Android Debug Bridge you can effectively remove the carrier hub app from your device. ADB removes the malfunctioning app using a privileged command. Follow these steps to use the ADB command.

1. Go to Android Settings< About phone

2. Tap on the build number until the Developer Options are active

3. Head over to Developer Options and enable USB Debugging

4. Now using your laptop, download the ADB files off your device

5. Once the files are downloaded, extract them into a folder

6. Right-click the extracted folder while holding down the shift key

7. From the Context Menu, choose an option called Open Powershell window here

8. Use the ADB device command

9. Using an authentic USB cable to connect your smartphone to the PC

10. Choose the right command to remove the Carrier Hub app from your device

4. Root Your Samsung to Get Rid Of Carrier Hub if You Can’t Uninstall it Normally

Rooting your Samsung device to get rid of the Carrier Hub app is another option when uninstalling it normally isn’t working. New to the world of rooting technology, and asking yourself what rooting is and what it does?

Rooting is essentially giving yourself a higher level of permission to access or replace operating systems and system applications in your Android.

Rooting your Samsung will grant you administrative access to the phone’s internal systems, allowing you to make changes that a normal Android user can’t even access. Follow these detailed instructions and learn how to root your Samsung device.

There are different ways to root different models of Androids. You can find instructions on how to gain root access on different Android models at

These rooting instructions are for the Samsung Galaxy S21.

How to unlock your Bootloader to begin Rooting Process

1. You will need to install an app called Magisk. Make sure it is the most recent and upgraded version for the best results. This tutorial assumes you already know how to use ADB commands and Fastboot, First go through the steps to make sure the device’s bootloader is unlocked and ready to use. (steps 2 & 3)

2. Reboot your device to download mode: This is done by powering off your device and holding down on the download mode key combo for your specific device.

3. Next you will long press the volume UP button to unlock the bootloader application This process completely wipes your device clean and automatically reboots it.

4. Follow the instructions for the initial set-up that appear on your screen, then connect your device to the internet.

5. Enable Developer Options and confirm that the OEM unlocking option is visible and grayed out. A grayed out OEM means that the VaultKeeper has unleashed the bootloader.

6. Your bootloader will now accept unofficial images and in download mode

How to Root your Samsung Galaxy S21

1. Use samfirm.js,Frija or Samloader to download the most recent firmware zip of your device directly from Samsung servers

2. Unzip the firmware and copy the AP tar file to your device. The file is normally named as AP_[device_model_sw_ver].tar.md5

3. Press the Install button in the Magisk card. If your device does not have ramdisk, check the recovery mode option.

4. Choose the Select and Patch a File under the method tab and then select the AP tar file. Start the installation process, copy the patched tar file to your PC using ADB: adb pull/sdcard/Download/magisk_patched_[random_strings].tar

5. DO NOT USE MTP, the files are known to corrupt large files. Reboot to download mode, open Odin on your PC and flash magisk_patched.tar as AP, together with BL, CP, and CSC.(do not use HOME_CSC, we want to wipe data not retain it)

6. The device should automatically reboot once Odin has finished running. Factory Reset if the option is given

7. Install the Magisk app you download and launch the app. Follow the set-up instructions and let the device reboot again on its own

Once you choose to root your Samsung device you will no longer have access to upgrades through the Android OTA you will have to manually download the new firmware zip file. Each time you need an upgrade, the same rooting process needs to take place.Rooting the device should have automatically uninstalled your Carrier Hub Processing App.

5. Disable Carrier Hub Notifications

Users who own a Samsung Galaxy and use the mobile network Verizon or T-mobile are having a run of bad luck when it comes to malfunctioning applications.

The problem seems to be narrowed down to specific phone carriers and Samsung device models.

One way to put a halt to the Carrier Hub app wreaking havoc on your screen is by disabling the app’s notifications. You do this by following a few simple steps.

1. Head over to the Settings menu on your screen

2. Click Notifications

3. Next, you have to click the hub app notifications off and then back on again. The Carrier Hub Processing App notifications should stop appearing on your screen now.

6. Update Carrier Hub

Just like you update your device’s operating system sometimes we need to go in and individually update each app to keep them functioning properly.

You do this by going to the Google Play Store app in your phone and tapping on the three dots in the corner. Tap the My Apps & Games setting and search for Carrier Hub. If there is an update available it will be next to the apps name in the log of Apps & Games.

The app will automatically update once you click the button. Samsung users are complaining that once they update the app, it drains the power from their battery quicker than it had before.

7. Tell Your Phone Provider to Get Rid of The Notification

Complaining to your phone carrier is a good idea if you want the Apps notification to stop appearing on your screen. The networks having the most trouble with this malfunction seem to be T-Mobile, Sprint, and Verizon.

Contact your specific provider and have them manually remove the app from your device, it was pre-installed by the phone company to begin with.

8. Force Stop Carrier Hub and MCM Client

Sometimes turning off the app’s notifications isn’t enough to keep this app from malfunctioning. Another way to keep the notification from appearing on your screen consistently is by force stopping the app altogether.

You can do this by going to the apps & notifications setting in your phone and click on Carrier Hub. Next to the app will be an option to Force Stop. Click that button and tap ok to confirm.

9. Don’t Go Into Areas With Low Signal

This app likes to malfunction the most when it can’t connect to the network’s cell towers properly. This can happen a lot if you’re in an area that has no cell phone service or very low service.

Places like heavily wooded areas, subways, and even certain buildings can cause you to lose service on your phone. To save yourself the headache doesn’t go into areas that weaken your signal strength.

10. Don’t Let the Battery Drain, and Your Phone Restart.

This problem seems to be occurring anytime user power off and powers back on their phone. Keeping your battery fully charged can help prevent you from having to restart the phone.

The Carrier Hub app itself is known to drain the battery on a device, that is one reason so many users choose to have it uninstalled. Have you ever noticed you have a full battery one second and then the next it’s blinking red and needs a charger?

The Carrier Hub app is using up a lot of background data that causes unnecessary performance issues. Easy ways to keep your battery life lasting a tad bit longer is by keeping all those background apps turned off and brightness on your phone set to automatic. You’ll find your device gives you a lot less trouble when it’s fully charged.

11. Wait for Notification to Go Away, It Only Stays For a Few Minutes

As annoying as the Carrier Hub Processing App may be, it generally doesn’t stick around for too long. Only appearing when you start up your phone or when a connection can not be made to a cell tower, this app appears and disappears in a matter of minutes.

Wait it out and move on with your day, the network has to fix it sometime right! Waiting for the notification to go away is better suited for those users who don’t want to lose important features by uninstalling the Carrier Hub Processing App. When you choose to uninstall you will lose features like voice activated Wi-Fi and exact GPS location.

12. Factory Reset

Factory resetting your phone can fix minor glitches with your device’s OS. It is a simple task to complete and if you follow these steps it can be done in seconds. The steps to factory resetting are the same on most Android devices.

1. Tap settings

2. Click on Backup and Reset

3. Tap Factory Reset Data

4. Click Reset Device

5. Tap Erase All and allow the device to restart on its own

13. Contact your Carrier

Contacting your phone provider to find out more information on how to fix any problems you’re having with your device is the next option you have.

T-mobile, Sprint, and Verizon are the phone carriers having the most issues with the Carrier Hub Processing App. The customer service representatives can be reached by phone, email or in person at one of their local stores.

14. Contact Samsung

Samsung offers a customer service self-help section on their webpage. There you can find articles on how to address just about any problem their devices may be giving you. If the articles don’t have what you’re looking for, Samsung representatives can be reached by phone or live chat via their website. To reach Samsung by phone dial 1-800-726-7864.

Is Carrier Hub a Spy App

Carrier Hub may have access to loads of sensitive sectors but remember it is pre-installed by your cell phone carrier and therefore is less likely to be spyware.

Is Carrier Hub Draining Your Battery? Here Are Ways to Prevent Battery Drain

The Carrier Hub Processing App has been known to drain the life from your cell phone battery. The app is accessing so many operating systems at one time, its no wonder its draining batteries left and right. Here are some ways you can prevent your cell phone battery from losing its life too soon.

1. Uninstall Carrier Hub Processing App from your device. This is the surest way to guarantee that the Hub App is not running unnecessary apps in the background.

2. Turn on your power saving mode This is a mode in your phone that automatically restricts the use of specific apps, and maintains the brightness of your phone, switching brightness levels to match the environment the screen is in.

3. Activate dark mode

4. Adjust screens brightness

5. Turn off location

6. Manage battery draining apps running in the background, keeping them turned off

7. Turn on Airplane mode, this mode can be used for more than riding in the sky. Airplane mode turns everything off, even mobile data which can help preserve your battery life.

8. Download a battery saver

9. Perform a force restart, this action can clear errors or glitches that may cause your battery life to be shortened.

10. Reduce Push Notifications flooding your screen and killing your battery. Notifications from Gmail, Facebook, and Instagram can kill your battery quickly

Brady Klinger-Meyers is an experienced tech writer and marketer who currently writes for Techzillo as well as other popular sites like MakeUseOf. At Techzillo, he focuses on consumer technology in general with his interest being Android OS. Read our Editorial Guidlines and Fact Checking process.


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