Can’t Send Video On Messenger 2022? Try These Fixes

Can't Send Video On Messenger

This guide will provide you with all the information you need to send a video on the Facebook Messenger application properly. Using the information in this guide, you can resolve messaging issues you may experience while using the application.

Why Can’t I Send a Video on Messenger

There are many different reasons you might not be able to send your video. But there are just as many solutions.

1. The Video is Too Long

Facebook Messenger has a limit of 15 seconds for videos. Any longer video will need to be trimmed down before it can be sent through the messenger. You can see the size of your video when you look at the file before you send it.

If you’re on the PC, you will be able to see if they are too big to be sent through the app. If you’re on a mobile device, it’s a bit harder, but you can still expect the video not to send if it’s over a certain time limit.

The best way to avoid this is to trim your video. Here are a few ways to trim your video:

Trim the video on your phone: If you have an iPhone, you can trim your video right in the messenger app. Simply open the app, select the video you want to trim, and then click on the edit icon in the bottom right corner.

From here, you can select how much of the video you want to keep by dragging the sliders at the beginning and end of the video. Once you’re happy with your selection, click on done and then send your trimmed video.

Trim the video on your computer: If you want to trim your video before sending it, you can do so using a video editing program like iMovie or Windows Movie Maker.

Simply open up the video in the program, select the portion of the video you want to keep, and then export it as a new file. Once you have your trimmed video, you can then upload it to Facebook messenger.

Use an online video trimmer: There are also a number of online tools that you can use to trim your videos. Simply upload the video you want to trim, select the portion you want to keep, and then download the new, trimmed video.

There are also a number of apps that you can use to trim your videos.  These apps are available for iOS and Android devices and offer several features beyond just trimming videos.

If you’re trying to send a video through Messenger and it’s larger than 25 MB, you’ll receive an error message. To avoid this, make sure your videos are under 4 GB in size before uploading them to Facebook.

You can also compress your videos to make them smaller, making sending them through Messenger easier. The shorter the video and smaller, the better for everyone. If you have a longer video, it might just be better to send them a different way.

For extra-long videos, there are services that will transfer the file using their servers and allow you to send them with only an email. Doing this will save you time and frustration if you know the video is going to be longer than what is allowed on Messenger.

2. Poor Internet Connection

There are a few things that could be causing your issue with sending Messenger videos. First, check the internet connection speed at your location. If it is slow or intermittent, this could be the reason videos are not working.

Also, ensure you have installed the latest Messenger app version. If you’re still having trouble, try restarting your device. If none of these suggestions solve the problem, you may need to contact your internet service provider for further assistance.

Having backup internet through either your phone or a service provider can also help with this issue. You won’t have to worry unless both are not working properly.

This will probably never happen unless they are through the same provider or done in the same way. Such as two phone lines or two internet setups from the same cable provider.

If you’re using data, try to get into an area with a better signal. You might be in an area with not-so-great coverage. If you are in a familiar area, this could be an issue with the provider, or it could just be the weather.

You’d be surprised how much weather can mess with your signal. You can also try to move to a different area and then restart your data. This can sometimes clear the issue without doing anything else.

Lastly, call your provider to see if they are having issues in the area. It may just be that simple, and you might have to wait for the system to fix itself.

Things happen to, like animals getting caught on the towers and causing trouble or natural disasters that leave the towers unusable.

While these are rare, they can happen further away than you might think and cause problems for hundreds of miles. If you can’t find this kind of information, then calling and speaking to your provider will be the best thing you can do.

If you’re on WI-FI, try switching to data. If you’re in an area where you can switch to data, try that and see if it helps you to connect and send the message. Sometimes the router is not working correctly, and you need to look at using your data.

It also might just need a faster speed. If the WIFI isn’t working in your area or is slow for some reason, you might just have to use the WIFI for a short time.

You should talk to your provider to see if there is a reason the Wi-Fi is slow or not working at that moment. It may be an issue with your router. You can also look at restarting your router and seeing if that will help with your connection issues.

Your router might be stuck and unable to transfer the file or even connect to the internet. You can do this before contacting your provider and save yourself some time if this turns out to be your issue.

You can also look at your position in regard to the router and see if that is causing you any issues. Sometimes you’re just too far from it to get a good connection.

Another thing you can try is turning off your VPN. Sometimes VPNs can block certain features, like video calling. If you are using a VPN, it can cause issues with some apps. It can block the app from working properly or allow you to use your messenger with videos.

If you turn it off for a short time, it may fix your issue and allow you to send the video. The nice thing is you can turn it back on once you’ve finished sending the video.

If you use the VPN for privacy, this might not be something you want to do, but you may not have a choice if you want to use messenger with your videos.

If this is still an issue for your privacy, then you can use a different way to send the file that allows you to use your VPN and maintain your privacy.

If this isn’t an option, you can also try using a different VPN and see if that will allow you to send your video through messenger. Different VPNs will stop different things. Where one may not let you send it, another may not have that same kind of issue.

Lastly, make sure you have enough data left for the month. If you’ve reached your data limit, that could be why videos aren’t working.

This can be a major issue if you don’t use a lot of Wi fi. You might use a lot of your data and not even realize it. Videos take a lot of data anyway, so it’s possible you are using more than you think when you send a video through your data plan.

If you watch a lot of videos on your data, you can also run through an insane amount of data. Check your plan and see if there is an add-on that includes streaming if you use a lot of data.

Then you won’t run out before you send the videos you want to send to the people you care about. You can also switch to your WIFI if you are low or don’t have any data.

Several places offer free WIFI, or you can wait until you get back to your network and try there. You can also look at upgrading your service so you have enough data for your needs.

3. There’s A Bug

This can mean there is an issue with the app itself. You might just be the unfortunate person that ran into the bug at this moment. Sometimes it’s a bug that everyone gets when they are using the app.

If this is the case, you can check messenger’s social media, and it should tell you if there is a known issue.

You can also report bugs if you run into them. These bugs are annoying, but if you are the first one to run into them, you can save a lot of others from having the same problems.

This is because you are able to tell messenger there is an issue for them to look into that they might not have found when they were testing the app.

Fix – Clear Your Cache to Get Rid of Messenger Bugs

If you clear your cache from time to time, you will be able to get rid of a lot of the bugs that you are dealing with. If it’s something your phone is doing, then clearing your cache is going to help a lot.

You also can get rid of things that might be clogging up your phone or that are causing it to run slow. This can improve your phone’s overall usage and how you upload and send videos.

If this doesn’t work for you, you might need to look at getting a new device. Your device might just be too old. When a device gets outdated, it can’t update properly any longer.

This can cause issues with the apps on it because they may require your device to be a certain operating system. If your device cannot update that far, it won’t work for you, and you will be forced to use a PC or get a newer device.

Fix 2 – Update Messenger to Get Rid of Bugs

It might just be a simple need to update your software. You should not just check the app but also the phone and see if there are any updates that might be able to help your phone. Sometimes the phone needs an update in order to run the software properly.

If your device has the newest update, then you should check the app and see if it needs an update. It might simply need an update to get rid of the bugs in the app.

If you have uploaded a video to Messenger but are not playing, there may be a problem with the file itself.

Videos that are corrupt or otherwise not playable by users will not be viewable on messenger. If your video is not playing, check to make sure that it is not corrupt, and try uploading it again.

If the problem persists, please contact Facebook customer support and look at the file itself for further assistance. If it’s playing for you before you try to upload it, then you probably don’t have a file that is corrupted.

How you upload it or the file type might just be an issue. That would be another thing I would look at. This way, you know the file is the right type and there is nothing wrong with the file on your end.

Fix 3 – Use on PC or Browser on Your Phone

This can sometimes fix the issue if the app on the phone or tablet isn’t working properly, but the one on your computer is.

You also have access to more tools within the Messenger app. To upload videos with the computer from your phone, you will simply need to send the computer your video and then upload it from there.

To do that, you can use a cord that connects the computer to the phone or device, or you can use an airdrop to send it, depending on what device you have.

If you are on the computer and it’s not working, you can send the video to your phone or tablet in the same way and try sending it from there.

You can also try a different browser on your PC if you are trying to use that. Sometimes the browsers don’t do well with the app you’re using. The best fix can be to move to a safari browser or google chrome. These browsers work well with most apps and websites.

Fix 4 – Uninstall and Reinstall the App

Sometimes the app just needs an old-fashioned restart. To do this, you can uninstall it from the device, redownload it, and sign back in. Many times, this will solve the issue, and you’ll be able to use the app.

If it doesn’t, you might need to look at the device itself and what can be done there. Sometimes, devices get old, and you need to update them with a new ones. If you are finding that your device won’t update any longer, this might be your only solution.

Fix 5 – Contact Messenger Support

If you do all of these things and nothing is working, then you will probably have to contact support.

There might be an issue with your account that is causing you to be restricted from sending videos or something else attached to your account that is keeping you from being able to send videos or other items through your app.

The only way you are going to know this is through an email, which you might have gotten from messenger, or by contacting them. If you just don’t know, then the best bet is to either send them an email or give them a call.

They will be able to answer any questions you might have and will be able to tell you what is going on with your account for sure.

Fix 6 – Wait for Them to Come Out With A Fix

If you have tried everything and you don’t want to mess with it any longer, then you could just wait for them to fix it.

You can go onto their social media and see what is going on. The best information is going to come from their socials. You can wait and see when they say the problem has been fixed, or you can contact them if you want.

Honestly, the biggest thing with waiting is that you might get going on something else in your life and forget about the video you want to send.

If you need to send something right away, you might want to consider looking at a different way to send it.

Either through email or through another service that you have access to. This way, you can still get the video to the person that needs it, and you won’t have to wait for them to fix the bug in their system.

4. Messenger Is Down

Apps go down from time to time. They might be having an issue with their servers, or they might just be doing maintenance, and you’re just hitting the time they are working on it. It might be inconvenient, but it’s a fact of life.

Sometimes apps just go down. If you find that this is happening to you and still want to send the video, then you might need to look at another way to send your video.

There are several other options, including email and other video transfer companies, that you can work with. Some are even free to use.

Fix – Wait for Messenger to Go Back Up

Again, if the system is down, there won’t be a lot you can do. Sometimes the best solution is just to wait for it to come back up.

This can be annoying, but in the end, they will be able to fix the issue and give you a better experience going further.

This is going to make the app run better, and it could fix any bugs you may have run into on the app before this. In the meantime, you can use email to send the videos you need to get to others or another available service.

Why Do Videos Take So Long On Messenger

Videos take a long time to upload on messenger because so much information must be converted. This can make the app run slow for a time because it’s busy working on the video and not allowing you to write any messages until it’s done with that.

This is because of the size of the video. Even short five- or six-second videos can take much longer than you think to upload. You might be used to this if you have uploaded photos that large and sent them through the app in the past.

A messenger is a great tool for sending not just messages but also photos and videos. The problem is that sending larger files like this through the app takes so much. You can do it, and it’s relatively easy; just keep in mind the size of your files, and you should be fine.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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