Can You Connect Alexa to PS4?

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Can You Connect Alexa to PS4

You are in luck if you want to connect your Alexa to your PS4.

Can You Connect Alexa to PS4?

You can easily connect these two devices and combine the two worlds in just a few steps. Once they are connected, you can easily control your PS4 with your Alexa. This can be incredibly handy as you might not always have your PS4 controller on you, so you can tell Alexa what needs to be done on your PS4 instead of relying on your controller.

There is one catch, however. To connect your Alexa to your PS4, you will need to buy a Google Harmony Assist if you do not already have one. You can easily purchase a Google Harmony Assist, but it will cost you $100 to buy one.

You can go and buy one yourself to get your Google Harmony Assist. This is the faster option. If you want to shop in person, head to any store similar to Walmart, Best Buy, or Target.

Once you get there, go to the technology department and locate a new Google Harmony Assist. If you are struggling to find a Google Harmony Assist, ask the nearest worker to help you, and they will show you where their Google Harmony Assists are located.

You can also find one on Amazon, eBay, or any other online store and get it shipped to your house. Now that you have purchased a Google Harmony Assist, you can connect your Alexa to your PS4. The PS4 system and the Alexa system do not work well together.

Thankfully, you can use your new Google Harmony Assist to bridge this gap and connect. Google Harmony Assist can easily be paired to both your PS4 and your Alexa. Once you have connected your Google Harmony Assist to both devices, you can tell your Alexa to control your Google Harmony Assist.

Then, your Google Harmony Assist can control your PS4. While it will cost you money to purchase your Google Harmony Assist if you do not already have one, this is the only way to connect your Alexa to your PS4.

How to Connect Alexa to PS4

To connect your Alexa to your PS4, you will first need to add your Google Harmony Assist to your Alexa. To do that, follow these steps.

1. Install the Google Home app on any device you like to use.

2. Next, ensure that Bluetooth is enabled on the said device.

3. Then, open the Google Home app.

4. Click on the plus sign.

5. Stand next to your Google Harmony Assist until it appears on your screen.

6. Follow the instructions on your device to connect to your Google Harmony Assist.

Once you have connected to your Google Harmony Assist, you can move forward to connecting your Alexa to your PS4 with the help of your Google Harmony Assist. To connect your Alexa to your PS4, follow these steps.

1. Before you start, ensure that your Alexa, your Google Harmony Assist, and your PS4 are turned on and working. Also, double-check that they are connected to your internet connection and a power source.

2. Open up the Google Home app on the device you downloaded it to.

3. Next, select Edit Devices.

4. Now, click on the plus button to add another device.

5. Then, select Entertainment Device.

6. Under the manufacturer field, write PlayStation.

7. Under the model number field, write PlayStation 4.

8. Finally, select Add Knowledge.

You have to use your Google Harmony Assist to connect to your PS4 because Alexa and PS4 are not very compatible. However, Alexa can give commands to your Google Harmony Assist, which will, in turn, give orders to your PS4. Your next actions are to enable your Google Harmony Assist on your PS4. To do this, follow these steps.

1. First, log in to your PlayStation Network account on your PS4.

2. Next, go to the Main Menu.

3. Then, press down on the D-pad and then right.

4. Now, scroll until you see Settings. Click on X when the heading highlights to 
 go to Settings.

5. Go to Device.

6. Then, click on Bluetooth Settings.

7. Search for Google Harmony Assist Keyboard.

8. Once your PS4 loads your Google Harmony Assist, tap on it to enable it.

9. Return to your PS4 home screen.

Now that your PS4 is connected to your Google Harmony Assist, it also needs to be connected to your Alexa. When you want to tell your Alexa to work on your PS4, you must say, “Alexa, have Harmony [PS4 control].”

Then, your Google Harmony Assist will do the work to make your PS4 obey your Alexa command. To do this, you must connect your Alexa to your Google Harmony Assist. Follow these steps to do that.

1. Open the Alexa app on any device you have it on.

2. Now, click on Settings.

3. Then, go to the Skills tab.

4. Click on Harmony Hub Skill.

5. Press the slider to enable it. This will bring you to a new page.

5. Log into the same Google account you used to activate your Google Harmony Assist on this page.

6. Alexa will now need a few minutes to connect to your Google Harmony Assist fully. Now that these steps are complete, your Alexa is officially connected to your PS4 through your Google Harmony Assist. Remember, to control your PS4 from your Alexa, you must say, “Alexa, have Harmony [PS4 control].”

Alexa Won’t Connect to PS4

There are several reasons if you are running into some issues with connecting your Alexa to your PS4. However, most of these issues can be easily solved. You might use too much storage on your PS4, so your PS4 controller will not connect to Alexa.

Deleting unused apps and files is a way to clear up this space and allow your PS4 to connect to your Alexa. You can do this by following these steps.

1. Using your controller, go to the Settings page.

2. Once there, click on Application Saved Data Management from the menu.

3. You can now select System Storage, Online Storage, or USB Storage.

4. Once you have clicked on either of these, choose Delete.

5. You can then select any apps, games, or data that you no longer need or use, or even select all if you would like.

Now that you have made your selections, you will need to confirm them. This will clear up space in your PS4 and potentially get your PS4 to connect to your Alexa.

1. Contact Amazon

Another option you have if your Alexa will not connect to your PS4 is to contact Amazon or Sony. You can reach out to the Playstation customer support in several ways. To contact them, go to playstation.com/en-us/support/.

Once you get to the website, you will be able to receive support from Playstation directly through various links, as well as being able to chat with a live representative.

As you scroll down on the website, you will see a list of products that Playstation creates, and you can select Hardware and Repairs as the product making the problem you are experiencing.

Another option is to search the box at the top of your screen for your issues with the PS4 controller. Playstation will now give you various ways to get your PS4 connected to your Alexa.

If their website for customer service is still of no help to you, you can call 1-800-345-7669 and get in touch with a live customer service representative from Playstation. They will be able to help you from there and hopefully get your PS4 to connect to your Alexa.

If you still have not been able to figure out how to connect your Alexa to your PS4, you can still reach out to Amazon directly for help. The first way to contact Amazon is by calling their phone number, 1-888-280-4331.

Once there, you will have to go through a series of pre-recorded messages that may be able to resolve your issues, but you can also choose to speak with a live customer service representative who can address your issues.

You can also visit their customer service website, amazon.com/hz/contact-us/foresight/hubgateway. Once you are at this website, you will have a list of options to click on.

One will say Alexa, Fire, and Other Devices. Click on this option, and there will be various ways for you to get help with your Alexa not connecting to your PS4.

2. Amazon or PS4 Server is Down

There is also the potential that the Amazon or PS4 server is down. If this server is down, this will explain your inability to connect your Alexa to your PS4. You can check to see if this is the case by going to DownDetector.com.

Once you have accessed the website, you will be met with a search bar. Type Amazon or Playstation into the bar and click the magnifying glass to check.

You will then either see if problems are being reported with Amazon’s or Playstation’s servers, and that can help explain your inability to connect your Alexa to your PS4, or you will see a message saying there are no current problems with Amazon’s or Playstation’s servers, so this is not the technological fault you are dealing with.

If Amazon or Playstation is down as the server is not working, the only solution you have is to wait for Amazon or Playstation to go back up.

3. Internet Connection Unstable

Alexa relies on a stable internet connection to function. If your internet connection is not correctly working, this could be why your Alex will not connect to your PS4. A straightforward method to remedy this issue is restarting your Wi-Fi router.

To do this, you can disconnect and reconnect to your Wi-Fi on your device, locate your router and unplug and plug back in your router, or power down and power back up your router.

Also, the longer you keep your router unplugged, the longer your internet will have to take a breather and allow a proper restart. If you only unplug your router for a few seconds, this might not be enough time for your router to restart, and you will not solve any of your issues.

This will restart your router and internet with it, hopefully allowing you to connect your Alexa to your PS4.

4. PS4 or Alexa Out of Date

You might need to update your PS4 or your Alexa for them to connect. Like your phone and other devices, your device requires frequent system updates. Your Alexa or PS4 may be working on an outdated system that is causing your issues with them to connect.

Thankfully, you can take some easy steps to update your device, and hopefully, you can finally connect your PS4 to your Alexa. To update your PS4, follow these steps.

1. First, log in to your PlayStation Network account on your PS4.

2. Next, go to the Main Menu.

3. Then, press down on the D-pad and then right.

4. Now, scroll until you see Settings. Click on X when the heading highlights to go to 
 Settings.

5. Once in Settings, go to System.

6. Scroll down to System Software.

7. Then, click on System Software Update.

8. Finally, click on Update System Software if there is one available. Once finished, see if you can connect your PS4 to your Alexa.

However, if there was no software update available on your PS4, that is not why your PS4 will not connect to your Alexa. If you want to try to update your Alexa instead, follow these steps.

1. Open up your Alexa app on any device it is downloaded on.

2. Then, scroll down from the top of your screen.

3. Now, select Settings.

4. Click on Device Options.

5. Next, go to Check for Software Updates.

6. Select Install if there is an update available.

Once finished, see if you can connect your PS4 to your Alexa.

However, if there was no software update available on your PS4, that is not why your PS4 will not connect to your Alexa.

You can also try restarting your PS4 or your Alexa to see if this will solve your issues with them not connecting. You can restart your PS4 in two different ways. Follow these steps for the first option.

1. The first is by using your PS4 controller and navigating to the menu on your screen.

2. Then from there, you can choose to restart your console.

3. Click on Restart to restart your console.

The other way to restart your console is by clicking the power button on it. This is usually at the top of the console, but depending on which PS4 you have, this button can be located anywhere on the console. To restart your PS4 this way, follow these steps.

1. Hold down the button for a couple of seconds.

2. Then, leave it off for a while.

3. Finally, turn your console back on.

Once you have restarted your console through either variation, see if your PS4 will connect to your Alexa. If that did not work, you could try restarting your Alexa instead. This can also be done in two different ways.

The first is by unplugging it. The easiest way is to walk over to the outlet your Alexa is plugged into that is having issues with connecting to your PS4. Once you have located this outlet, you must unplug the cord connected to your Alexa from the outlet you have found.

Once this is done, give your Alexa 60 seconds to be unplugged and not be on or working. After this minute has passed, plug the cord back into the outlet and see if your Alexa will now connect to your PS4.

If the outlet is challenging to get to, you can also just unplug the cord from your Alexa directly. To ensure you are unplugging the right cord, follow the cord from your outlet to your Alexa.

Once you have located the proper cord, unplug it from your Alexa. Again, give it a minute to be unplugged and fully turned off.

In both instances, the longer you leave the Alexa unplugged, whether from the Alexa itself or the outlet, the better for your Alexa. After a minute, plug the cord back into your Alexa. Turn your

Alexa on to see if this gets the PS4 connected to it. Otherwise, you can use your app to restart your Alexa as well. Follow these steps to do that.

1. Open up your Alexa app on any device it is downloaded on.

2. Then, scroll down from the top of your screen.

3. Now, select Settings.

4. Click on Device Options.

5. Scroll down until you see Restart and click this option.

After your Alexa is powered back up, see if you can connect your PS4 to your Alexa.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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