Call Cancelled Immediately? Try These 5 Fixes

Call Cancelled Immediately

It can be frustrating when you are attempting to call someone, and the call drops without warning.

What Does It Mean When a Call is Cancelled Immediately?

Call canceled means that you or external factors ended the call before the recipient answered it. 

Why Does a Call Cancel Immediately?

There are several reasons this might happen. You should look at them all and decide what is creating this issue for you. Sometimes it’s a very simple thing that you are doing that is creating the issue.

The very first thing you might want to do is to look at your call record and see if it’s happening for several calls or just for certain ones. This can tell you a lot about what might be causing it to happen in the first place.

You can also try calling from a different device to see if that one is connecting. If it’s not, then it’s possible it’s the service provider or that it’s the other person’s phone.

If you have another way to call, such as a landline, that will give you are better idea of what is going on and if it’s your device or the provider.

1. You Ended the Call Before They Could Pick Up

This is something that you might not even realize you are doing. Maybe you are hitting the wrong button, or you think you have to hit the red button in order to talk to them. This is actually a very common reason for a call to be canceled.

The biggest way to fix this is not to hit any buttons after you have started the call. If you aren’t sure what to hit, don’t hit anything at all. There are sometimes when this isn’t possible. Such as if you need a speaker to use your device.

Then you will need to hit the speaker button on the phone, so you can hear what the other person is saying. If you are doing everything right and it’s not working properly, you can try turning it off and back on.

There are sometimes times when the device will not pick your touch-up in the right place. This can be because there is an issue with the touchscreen, and it can mess up where the touch actually came from, causing the phone to be disconnected.

Fix 1: Wait for Them to Answer, Don’t End the Call

If you want to talk to someone, don’t end the call. That is going to be the easiest way to keep the call going. If you aren’t sure what you are doing, just don’t hit any buttons once the call starts.

Then you won’t accidentally hang it up. You can also see about getting help with the call if you aren’t sure how to keep it connected. If you are still dropping your calls, you can see if another person can use your phone for the call and if it does the same thing to them.

If it does, then it’s not because it’s something that you did. It’s probably something that is going on with the phone or the line. Sometimes we just get a weird connection, and we have to try again.

If it still happens multiple times, then you might want to have your device looked at to see if it’s something going on with your phone. It could be something as simple as a setting that is in the wrong and that you need to have changed.

This can be done by your provider if you don’t know how to check your settings to see if they are okay. They also might be able to look at everything else on your phone to see if there is an issue with it.

Sometimes a faulty sim card can also cause this issue. If you are having it happen on every call and not just one or two, then you might want to take your sim card out and look at it. If it looks fine, put it back in and try again.

If this continues, take your device to the provider and see if they can help you to get it straightened out. Sometimes the cards just go bad, and you need a new one. When it goes bad, it won’t let the call connect because it can’t find the network that it needs.

There might also be an issue with the settings for your device. Sometimes if there is something just a little off with the device settings in your cellular connection area, it will create an issue that won’t let you connect to anything and will make your device pretty useless until you either get it fixed or change your provider.

Most sim cards are under twenty dollars and can be purchased either online or through your provider.

2. Weak Signal

Sometimes the issue is not connected to you at all. Sometimes it’s because the signal where you are isn’t very good. There are ways you can get your signal to boost even if you have not had the issue before.

First, it might be a good idea to check your phone and make sure it has the newest operating system on it. Sometimes if you need an update, it can cause your phone not to work properly.

It also can make things not connect because your phone needs the newer updates to be able to talk to the network. Sometimes the area you’re in has low clouds, which can also cause your device not to connect the way it should.

This happens a lot in areas that are colder and in areas where there are a lot of mountains and hills. This is because the cloud cover hangs out on those ridges and areas. The clouds can cause the signal not to be able to reach the towers that it needs to work.

Try going to an area that is flatter or that is higher up and see how it works there. You will probably have better luck if this is your issue.

Fix 1: Get into An Area with Better Signal

If you look at your device and you see it doesn’t have many bars, then you probably don’t have a good enough signal for your device to connect. This can even happen when you have a few bars because of other factors in the air.

You can try to move to an area that is going to work better with your signal. If you are unsure, you can pull up the map of the provider service area.

This will let you know if you are in an area that is not going to work well with your phone or if you should be getting service and will help you to explain what is happening if you have to call the provider for assistance.

If you are in an area where it should be working in, check the weather and buildings in the area that might be blocking the signal. Sometimes small things like this cause a ton of issues for devices.

You can also try using WIFI if you aren’t successful with connecting through your phone. Most phones will allow you to make calls using WIFI. You will have to go into settings and set it up, but it’s pretty easy to do.

Then you shouldn’t have any issues with your calls not connecting. Keep in mind if you don’t have a good connection with WIFI, then you won’t be able to use that for calls too. Wi-Fi calling is also very temperamental when you are doing it through your device.

You might want to look at getting a third-party service if you are going to use this in the future. It will help you to connect with people when you are having issues with the device and can’t call anyone with your traditional phone.

Fix 1: Turn Airplane on and Then Off

Sometimes the device just can’t find the network. You can try turning on airplane mode and then turning it off to see if it helps your device to connect. You might also need to turn the device completely off and back on if this doesn’t work.

Normally this will reset the phone issues and help it to connect better. Sometimes, you have to do it a couple of times, and you want to make sure you do it for more than ten seconds each time.

If, after a couple of times, it’s still not working, then you will want to call the provider from a different device and see if there is a problem with your network or device. This can also be a problem with the sim and will cause you not to be able to connect.

Many times, the device won’t even connect the number. It also won’t allow you to get online with the device. This is a good way to see if it’s more of an issue with the sim than your device.

If it’s still not helping, then you have other issues you’ll need to have looked at with your device. You may have to send the device in for repair if there are still issues that you don’t know about.

This can take some time, but your provider will most likely be able to give you a device to use while it’s getting repaired.

3. Your or Their Phone Antenna is Damaged

Sometimes dropping a device or bumping it just right will dislodge the antenna. This can make the device not be able to find the network.

Sometimes it will even tell you there is plenty of bars because it can find them while the device is not being used, but once you try to connect the signal, it doesn’t work anymore. You probably won’t be able to repair this kind of issue.

If you are able to connect calls with other people but not one certain one, then you probably don’t have this problem. However, they may have this kind of problem and may need to repair their device before calling anyone, including you.

They may still be able to use WIFI calling as it is using something a little different, but it will be up to them if they want to fix it or get a new device.

Water damage can also cause an antenna not to work right. If there was only enough water to get into the top of the phone where the antenna is, it could short it out or move it just right.

Not to mention the pressure of water if it’s too deep for your phone’s watertight ability. Even a small amount of water in that area can cause the whole antenna not to work properly.

Even if the phone itself is still working, it won’t do you much good if it can’t connect because of this kind of issue.

Fix 1: Repair or Replace Your Phone

The best way to get around this is to take your device to a place for repair. This may cost you more than you want to pay if you dropped the phone and caused the antenna to break.

If it’s simply dislodged, then you might be able to get away with a better price, but that will depend on who is fixing your device.

You can also just get a new phone. If you do this, you will be paying more, but if the phone is older or you don’t like it anyway, you might just want to bite the bullet and get a new one.

This is especially useful if you have a phone that is constantly breaking or that you can’t use anymore for other reasons. There is a wide range of phones with better quality parts that will stay together for a long period of time.

You only have to be willing to look at each one and see if you would prefer one to another. This way, you can get back to talking with those you love.

4. You Have Moved to A Secluded Area with No Signal While the Call Was Ringing

If you are driving or riding in a moving vehicle, you might find that you are in an area with little to no service. This can happen if you are a truck driver or if you are just not in the same service area you normally are.

When you are moving, you might end up hitting a dead area, and then you will lose the connection. This can happen when you are already making the call but before it rings. You might also have this issue if you are in a storm or if you are dealing with bad weather.

Even wind can cause a problem with the connection, depending on where you are. If you are able to, you can stop at a place that has WIFI so you can use that to make the call and let people know where you are.

If you just want to chat, then you will probably want to wait until you are either at your destination or you are able to get service to finish your phone call.

This will be up to you, and you can try to call from any area until you can connect but will likely lose it again if you are in an area that isn’t populated.

Fix 1: Change Area Until You Have Somewhere with Better Signal

If you can, you can change where you are so you can get a good connection. If you are on the road and can’t go to a certain area right away, you will have to wait until you are in an area where the connection works for you.

This can be frustrating because you might have needed to tell someone something right then and can’t because of this issue.

If you are in the middle of an emergency, then you might have to try to find a way to someplace that is more populated, so you can get a signal and call the person you need.

There are a lot of places where the signal is now available, and the possibility of this is a lot smaller than it was a few years ago. As we advance in technology, then the possibility of service issues because of location will be smaller.

There are a ton of reasons something like this can happen. The good news is there are also ways that it can be problem solved, and you can connect your device and finish your conversation.

Communication is important and not being able to speak to others because of a simple issue is frustrating.

Brady Klinger-Meyers is an experienced tech writer and marketer who currently writes for Techzillo as well as other popular sites like MakeUseOf. At Techzillo, he focuses on consumer technology in general with his interest being Android OS. Read our Editorial Guidlines and Fact Checking process.


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