Ever since the advent of Bluetooth, communication and transferring data has greatly improved. Bluetooth offers the convenience of being hands-free, which is especially useful in this day and age of rapid movement. Bluetooth headsets, in particular, have greatly improved over the years. If you’re ever on the go and need to get work done. It’s nice to have a wireless option.

Bluetooth headsets offer cable clutter reduction, and greatly improve productivity. Despite all the great features Bluetooth headsets have, they aren’t perfect. If you’ve used a Bluetooth headset with Windows 10, you may have experienced some problems, such as difficulty with your mic.

Users commonly experience this problem when making VOIP calls. When this problem occurs, your system will simply default to using the built-in mic, if one is available. This problem is very common, and is more often than not, nothing to worry about. The problem is frustrating, indeed, though. Luckily, there are a few troubleshooting methods you can carry out in order to fix this problem. These methods are very easy to carry out, and will only require a few moments of your time. Believe it or not the methods are as simple as the commonly heard “turn it off and then on again.” The first method involves reinstall your drivers, while the second method involves restarting Bluetooth services.

These methods essentially refresh the contents that may be causing the problem in your headset. A refresh will update the contents and will likely solve your problem. However, this isn’t as simple as just restarting your computer. In order to get started and fix the issues you’re experiencing with your Bluetooth headset mic in Windows 10, follow the instructions below.

Reinstall Drivers

The easiest and first solution you should try is simply uninstalling and then reinstalling the headset. This may seem like a silly solution, but it often works. In order to get started and reinstall the drivers, follow the simple instructions below.

1. Ensure that your headset is connected.

2. Navigate to Windows 10 Action Center.

3. Right-click on Bluetooth Devices.

4. From the right-click menu that appears, click on Go to Settings.

5. A window will open up labeled Bluetooth & other devices. Locate your Bluetooth headset under Audio.

6. Click on Remove Device.

7. Restart your computer, as you normally would.

When your computer has restarted, reconnect your headset via Bluetooth, as you initially did, when you first purchased the item. After you repair your headset via Bluetooth, check to see if the mic is working properly.

Restart Bluetooth Services

If you tried the method above, and it didn’t work, then there’s no need to worry. There’s more you can try. A solution that often works is restarting Bluetooth services. This will refresh your systems Bluetooth settings. In order to get started and restart Bluetooth settings, follow the simple instructions below.

1. Press on the Windows key and the R key, at the same time.

2. The Run dialog box will now open. In the Open: text field, type in services.msc.

Bluetooth Support Service

3. Click on OK.

4. The Services window will now open up. Right-click Bluetooth Support Service.

5. From the right-click menu that appears, click on Restart.

6. Toggle your Bluetooth headset off and then on again.

That’s all it takes. After you’ve completed the process above, check to see if the mic on your Bluetooth headset is working appropriately.

As you can see from above, it’s often the simplest solutions that often work. Please ensure that you try both methods, if the first one doesn’t work right away. Both methods are very easy to carry out, and only require a few moments of your time. There’s no need to rush your headset and system to a technician, when you can instead fix the problem at home. Often times users get frustrated easily, and take their systems to third party vendors that carry out unconventional methods to fix your problem.

This can often cause further damage to your system. It’s better to be safe than sorry. Either make sure that you’re only trying approved methods, or ensure that you take your system to an approved dealer, that won’t cause your system more harm.