If you’ve opened the Apple music app and it’s not loading properly or your iPhone won’t play the music, there are a number of reasons why this could happen.
Apple Music is a streaming service that allows you to play music online and download the music so you can listen to it offline.
If you’re experiencing problems with Apple music, then use the tips down below to find a solution.
The reason Apple Music isn’t Playing Music
Apple Music isn’t working because there’s a glitch within the app that’s causing a failure. A glitch is a failure in the software of the app that can cause it a few problems. You’ll need to get rid of the bud in order for the Apple Music app to start working again.
1. Force Restart your iPhone
The first way to approach this problem is by force restarting your iPhone. This is a more aggressive way of restarting your iPhone and it’s known to get rid of software failure.
If you have an iPhone 6S or below:
- Hold down the Home button as well as the power button.
- Keep both buttons held until the Apple logo appears.
- Let go of the buttons and wait while your iPhone restarts.
If you have an iPhone 7 or above:
- Press the sleep/wake key on the right side of the phone.
- At the same time, press and hold the volume down key on the left.
- Wait for the Apple logo to appear.
If you have an iPhone X or 8:
- Quickly press the release the volume up button.
- Quickly press the release the volume down button.
- Press and hold the Power button until you see the Apple logo.
2. Enable iCloud Music Library
iCloud music library is where all of your music is stored, and it allows you to access and play your music when you’re on the Apple Music app.
If this isn’t turned on, then you may experience problems with the apps.
To turn on iCloud music library:
- Go to Settings.
- Click on Music.
- Click the toggle next to iCloud Music Library.
- Check if Apple Music is working.
3. Re-install Apple Music
If Apple Music still isn’t working properly, then you’ll need to reinstall it. Deleting the apps gets rid of all it’s cache file on your iPhone or iPad, therefore, deleting any bugs that were stored within the app.
Downloading the apps again installs a new version of the app on your phone so it shouldn’t have any problems when you open the app.
To reinstall the app:
- Hold down the app.
- Click on the x.
- Choose Delete.
- Go to the App Store and re-install the app.
When it’s installed, go back on the app and check if it’s working.
4. Switch to Data
If you’re using WIFI and there’s an underlying issue with your internet connection that you’re not aware of, you’ll need to switch over to data.
Data is a more reliable source of internet so switching over to data may fix the problem.
After you’ve switched, check if Apple Music is working and if it can play music.
5. Check Apple Music Servers
The next thing you should do if you’re still experiencing problems is to check if there’s an issue with the servers that allow Apple Music to work.
When Apples servers are down, certain apps can experience problems and, in this case, it might Apple music servers.
6. Restore your iPhone
If you find that there’s still a problem with Apple Music, you should backup and restore your iPhone. This will have to be done with iTunes and it will take a while especially if you’re using up a lot of your storage.
You need to do an iCloud backup in settings before you try and restore it using iTunes so that you can store your iPhone when your setting it up again.
After you’ve restored it, all of the apps will download back onto your iPhone and you’ll be able to check if Apple Music is working properly again.
The best way to get Apple music to work again is by hard resetting’s your iPhone.
If you have any questions, comment down below and I’ll help you further.
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