All My Tinder Matches Disappeared 2022? Try These Fixes

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All My Tinder Matches Disappeared

Some people have been wondering why their Tinder matches have been disappearing.

There are a few instances that can play a part in this situation. There are a few things to consider: why this issue is happening and what you can do to resolve it.

Instead of your matches disappearing, you could be seeing a blank white screen. If that’s the case, there are a few things you can do about it.

Why Did All My Tinder Matches Disappear?

1. You’ve Just Reinstalled the App

Typically, when you have uninstalled the app, you are at risk of losing data. However, if you have reinstalled the application, there is a possibility that your information may not be lost but is just running a little slow with loading back up.

I’m sure there are a lot of people who are thinking, “what does reinstall mean?” Well, for individuals that don’t know how to reinstall the app, these are the steps people follow to reinstall the app:

To uninstall the app on your Android device, you must:

1. Open the Google Play Store on your device.

2. In the search bar, type in the name of the app.

3. Once the name of the app has appeared in the Google Play Store, you will see an option to uninstall it.

4. Tap the option to uninstall the app.

For consumers that are using an iOS device, to uninstall the app, you must:

1. Open the app on your iPhone.

2. Tap your profile icon in the top left corner.

3. Now, choose the gear icon in the top right.

4. Swipe down to the bottom and tap delete account.

5. Finally, follow the prompts to finish deleting the app.

6. The following steps that will appear will allow you to uninstall the application from your device.

After the app has been successfully uninstalled, navigate back to your Google Play Store for Android users or App Store for iOS users, and reinstall the app back on your device. After the application has been reinstalled, you are logged in with your credentials.  

That’s typically how someone would reinstall the app. However, if you encounter an error with your matches not loading after going through the reinstalling process, you may want to continue reading about the resolution for this issue.

Fix – Wait For All of Your Matches to Load

If you are in a predicament where you have reinstalled the app on your device, as it was stated earlier, if your data is not lost, you may have to wait for your information to revive itself. Your matches are a part of your data.

As long as you have immediate accessibility to your Tinder app’s email address, username, and password, you have a greater chance of having your information revived once the app is reinstalled.

Although there isn’t a set time frame for you to wait until everything has been reinstalled, the best you can do is refresh the app a few times after it’s reinstalled.

To refresh the app, you can do one of the following on an Android device:

1. Open the application and navigate to your Matches. To navigate to your matches, you will open the app and tap on the messages icon. This will bring up a list of conversations you have had with your potential matches.

2. Once the screen with your messages is pulled up, take your finger and pull it down from top to bottom. While doing this, a rotating arrow will appear. Once the arrow pops up on the screen, release your finger for the screen to refresh.

The next way for you to refresh your app on Android is by forcing the app to close in your device settings.

1. First, you will open your settings on your Android device.

2. Navigate to Apps and Notifications.

3. Locate the app you are looking for.

4. Please tap on the application to show its properties.

5. From here, you will see actions to perform, such as Force Stop and Uninstall.

6. Select the Force Stop option.

7. After you have forced stop on the app, you can reopen the app from the window you had forced stop on by tapping the option to Open App or navigate back to your app drawer to open the application.

After the app is reopened, navigate to your messages to see if your matches will appear.

If you are using an iOS/iPhone, to refresh the app, you do the following:

1. Navigate to your settings and then select the General option.

2. Next, select the option for Background App Refresh

3. Toggle on the Background App Refresh for your device.

As you can see, there is a way for you to attempt to expedite the process by refreshing your app.

If Tinder has not loaded your matches after waiting for them to load, you may want to take a look at the next alternative.

2. You Barely Had Any Matches, and By Chance, All of Them Unmatched You or Deleted Their Account

As you have read for this next part of the article, you may not have had many matches due to being unmatched, or some users may have deleted the accounts. Although this can be a bummer, you may want to consider this a possible cause.

Fix – There’s Nothing You Can Do. Get New Matches

When something like this happens, there is but so much that can be done to get back the matches you previously had.

It’s impossible to retrieve those matches because this was an unexpected event that was not in your control.

So, the best thing to do is to start looking for new matches. I know some people may not want to go through the process of starting over after finding potential matches already.

But, if you have encountered this issue and realized that you were unmatched by many users or the users have deleted their accounts, you might have to proceed with starting over. Besides, this could be a good thing.

Maybe the matches that were removed from your list were removed to make room for something even better. There is an upside to this. So, cheer up and turn that frown upside down!

3. There’s A Bug

Bugs tend to happen when it’s least expected. But, when you attempt to open your Tinder app to view your matches, you notice nothing is showing up.

That’s a bummer for sure. Although tech bugs can be sneaky and nasty little critters, there’s always a way to take them out and exterminate them for good.

There are a few quick fixes and resolutions to resolve these buggy situations. Let’s check out a few of them!

Fix – Clear Your Cache to Get Rid of Tinder Bugs

Having severe cache backup can cause the functionality of your app to slow down. So, you may want to consider clearing your cache storage.

Cache storage can build faster than you think. Most people tend to forget about cache storage, especially when the app they are using isn’t working correctly.

To clear your Tinder app cache on your Android device, you must:

1. Go to your app settings on your Android device.

2. Tap on Apps and Notification in the menu.

3. From here, locate the Tinder app.

4. Tap on the Tinder app to open its’ properties.

5. You will then see some options appear. Scroll down until you see the section for storage.

6. Tap on storage.

7. On the next page, you will see the option to clear the cache.

8. Tap on the clear cache to clear the cache storage of the Tinder app.

For users that are using an iPhone or iOS device, to clear your Tinder app cache, you must:

1. Navigate to the settings on your device.

2. Select the option for storage.

3. Select Internal Storage located just under Device storage

4. Tap on the section for Cached Data

5. From here, tap on OK when you are prompted to clear cache storage.

After your cache is cleared on your Android or iOS device, relaunch the application.

After you are signed back into Tinder with your credentials, attempt to navigate to your messages section to see if your matches will show up.

If you are able to view you’re your matches, the issue is resolved. If the issue persists without any progress, you may want to resort to the next method of resolution.

Fix 2 – Use Tinder.com on Pc or Browser on Your Phone

Using Tinder on a browser or PC would be a reliable source use. If your matches are not loading or coming up, to log in via a web browser, you must:

1. -Open a fast and reliable web browser.

2. And the search bar, you will type in the direct URL for the tinder.com web page.

3. Go to the Tinder website.

4. Once you type in the URL and press enter or search, you will be redirected to the Tinder login screen on the web browser.

5. From there, you can enter your account credentials to access your account.

6. Once you are successfully logged in, attempt returning to your messages to see if your matches will appear.

You can choose many browsers on your PC or mobile device to access your account. There’s Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox…I think you get the picture.

So, if you find yourself in a messy situation with your matches not loading on your personal device, try logging in on a PC.

Fix 3 – Contact Tinder Support

After all troubleshooting methods have been tested through trial and error and there is still no progress with your Tinder matches not appearing, your next option would be to contact Tinder support directly for further resolution.

If you are using Tinder, navigate to the Contact Us section in your Tinder settings. From there, you will see a section for Help/Support. The contact number for support would be 214-853-4309.

Fix 4 – Update Tinder to Get Rid Of Bugs

Updates are always a critical part of an app’s functionality. Sometimes, it is essential to consider that your application needs to be updated in order to perform properly.

If your app is out of date on your personal device, it may not work properly. So, you may want to consider checking for an update to ensure 100% productivity of the app’s functionality.

If you are using an Android, to update your Tinder app, you must:

1. Google Play Store on your device.

2. Once the Play Store is open, tap the profile icon in the top right corner.

3. Tap on Manage Apps and Device.

4. Tap updates available.

5. If there is an update available for Tinder, the update button will appear next to it.

6. Tap on the update button to update the app.

For consumers that are using an iOS device, to update your Tinder, you must:

1. Open the app store.

2. Tap on your account icon in the top right corner.

3. If you have any available updates, the updates will show up underneath the Personalized Recommendations button and above the list of apps that have updated recently.

4. Find Tinder, then tap the update button next to the app name if there is an update available to install.

Once the update is finalized for your Tinder app on your Android or iOS device, relaunch the application again. Once Tinder is launched, attempt to navigate to your messages to view your matches to see if they will come up.

Remember, updates are highly critical for an application on your device. Updates are your best friend, not your enemy.

4. Tinder Is Down

Typically, when there is an ongoing issue with the app’s functionality, the developers would send out a notification via email stating that the issue is being resolved and they are working to resolve the problem as quickly and as soon as they can.

Following this statement, the developers will most likely send a list of troubleshooting methods to adhere to if applicable. The steps that are sent from the developer to resolve the issue are steps that should be followed accordingly.

So, if you get an email notification from the developers stating that the issue is being resolved and try troubleshooting methods to fix it on your own, it would be best to follow through with that email.

However, you may have to wait out if you don’t get an email or notification with any troubleshooting steps.

Fix – Wait For Tinder To Go Back Up

There are many tech-savvy individuals that want to scream into the clouds if they find out that the Tinder server is down. Just like Bumble, Hinge, and other online dating applications, Tinder runs off of a consistently running server.

There is never a set time frame for which a server would be down. So, the best thing to do is to wait for the system back up.

Sometimes, if the issue occurs consistently for multiple users since this application has millions to billions of users, Tinder developers would send an email or notification stating that they are working hard to resolve the issue.

So, this is all a matter of time and patience.

And if you want to pass the time while waiting for the app to come back up, if you have exchanged social media information with your matches before this monstrosity, you can reach out to your matches on their social media pages to communicate.

5. Poor Internet Connection

When this type of issue comes up, sometimes, many tech-savvy individuals forget to consider the probability of why the issue is taking place. The most common issue may be your internet connection.

If you reside in a rural area that is considered to be a country road area, your internet connection may be a little weak.

If you live in a home with a constant flow of an Internet signal and multiple devices connected to that signal, this may also be a red flag to investigate.

When there is an internet connection available, sometimes, the signal only allows a certain number of devices to be connected to it.

So, you may want to try disconnecting one of the devices linked to the signal or disconnect all of your devices from the signal and use a different internet connection overall. As it was stated, there are many possibilities that could contribute to this problem.

Although with many possibilities, there are many resolutions to kick this issue out of the way. Let’s proceed to the next alternative!

Fix – Switch from WI-FI to Data and Vice Versa

If you are using Wi-Fi and you notice your Wi-Fi signal is the issue, you may want to switch your Wi-Fi connection off and use your data instead.

To use your data on your Android device:

1. Drag your finger from the top of your screen to the bottom.

2. Next, you will see your Wi-Fi connection highlighted.

3. If the signal is highlighted, tap it to switch the Wi-Fi signal off and turn on your data connection.

4. -After your data is on, log back into your Tinder account, and attempt to navigate to your messages to see if your matches will appear. And if you are able to see your matches after the reset, you now realize that the issue was your Wi-Fi connection.

If there are further issues with your data connection, you may want to reach out to your cellular provider for the inquiry.

Fix 2 – Turn Off VPN

A VPN provides an encrypted server and highs your IP address from corporations, government agencies, and possible hackers.

If you are connected to a Virtual Personal Network, this may be the cause of why you cannot see your matches on Tinder.

If you’re connected to a VPN and you are looking to disconnect the VPN, for Android users, you must:

1. First, log out of your Tinder account.

2. Go to your phone’s settings and look for the network and internet or connections menu

3. Tap on VPN and select the VPN profile.

4. Depending on your phone’s manufacturer, you may see a toggle switch, in which case just toggle off the VPN, or if you are prompted with a disconnect button, disconnect the VPN using that button.

To disconnect the VPN for iOS users, you must:

1. First, log out of your Tinder account.

2. Tap the VPN slider near the top of the settings app to disconnect from the VPN. Another way to disconnect from the VPN and the settings you will go under settings, then tap General, and select VPN. To disconnect the VPN, tap the status option at the top of the page and then set it to the off position.

3. Once you have disconnected from your VPN on your Android or iOS device, this should allow both your Wi-Fi and cellular data to have a smoother functionality. In other words, disconnecting the VPN allows less interference when using your Tinder app.

4. After disconnecting the VPN, log back into your Tinder account using your credentials and navigate to your messages to see if your matches will appear.

Final Thoughts

This application, like other online dating apps, allows you to keep track of your matches. However, just like other applications out there, the Tinder app is prone to a technical difficulty.

One of those technical difficulties is that people have been curious as to why their matches have disappeared. 

Well, have no fear; support is here! When you encounter this issue, there are a few things that you would want to consider before moving forward.

You might have to wait until all of your matches load if you have reinstalled the application, and if you barely had any matches due to being unmatched or users deleting their accounts, you may have to start over with searching for new matches on the app.

Also, there are some wonderful technical resolutions to proceed with as well! If there’s a bug, you can clear your cache, use tinder.com on a PC or browser on your device, and update the app on your device.

While you’re at it, take a moment to check your internet connection too. And if nothing progresses, you can always contact Tinder support for further inquiry.

So, before you think the worst, utilize these alternatives to avoid that.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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