A Supported Game is Required to Use This Feature What Does A Supported Game is Required to Use This Feature Mean
If you are seeing a message such as the one above, this just means that the current feature you are trying to use is not supported on the game you are trying to play.
There are a lot of different reasons as to why this message is appearing on your computer, but there are also a lot of different solutions you can try that are very quick and easy that should get you back to gaming in no time.
Why Does It Say a Supported Game is Required to Use This Feature
1. HDR Settings On
The reason you may be getting a message saying “A Supported Game is Required to Use This Feature” might be due to your HDR settings. The HDR settings deal with the range of colors that will be visible to you while playing your game.
Depending on the current HDR settings you have, this may be interfering with your system and causing this message to pop up. Changing your HDR settings may allow you to finally access the feature you are trying to use.
2. OBS Interfering with GeForce
Another reason you may be getting a message saying “A Supported Game is Required to Use This Feature” is that your OBS is interfering with GeForce.
Your OBS, or Open Broadcaster System, might not be working with the GeForce system which Nvidia uses to host all of their gaming servers.
This GeForce system that comes with Nvidia is known to have issues with different open broadcaster systems, so if the system you decided to use does not work with GeForce, you may encounter problems such as your inability to use a certain feature.
3. GeForce Game Ready Driver Out of Date
Just like any other device you use, your GeForce Game Ready Driver will need to have its system to be updated from time to time.
If you are running on an older software, this outdated system could also be the cause of why you are seeing the “A Supported Game is Required to Use This Feature” message.
New updates offer plenty of fixes for a variety of problems, so a simple update could be the solution to your inability to use a certain feature.
4. Your PC Isn’t Compatible
There are a lot of different personal computers that exist and tons of different brands.
While most types will be compatible with Nvidia GeForce Experience, there is also a chance that you are just not using a personal computer that does work well with the system and this may be causing you to see a message saying “A Supported Game is Required to Use This Feature”.
In these cases, your only option for a solution is to change your personal computer to a system that is compatible with Nvidia GeForce Experience.
5. The Game Might Not Be Compatible
Just like there is a possibility that your personal computer is not compatible with Nvidia GeForce Experience, the game may also not be compatible with the system and that is why you are receiving the “A Supported Game is Required to Use This Feature” message.
6. Bug with GeForce
GeForce could potentially be experiencing a glitch as well which is causing you to not be able to access certain features. A glitch just means that the software itself is malfunctioning, and nothing on your end is wrong.
Sometimes softwares like GeForce and other forms of gaming options will experience these glitches and bugs from time to time for a variety of reasons.
Software creators and personnel are usually made aware of these issues very shortly after they start to occur, so if you are getting a message saying “A Supported Game is Required to Use This Feature “, know it might be because of a glitch and all you can do is wait until GeForce is able to sort themselves back up and get working for you again.
7. There’s an issue with the Game
There might just be an issue with the game itself. If this is the case, there is a good chance you will be seeing a message saying “A Supported Game is Required to Use This Feature”.
Just like a bug, there is nothing you can do to resolve this issue on your own. The problem is not on you and you will have to wait for the game developers to tackle this issue on their own.
8. Nvidia is Down
Nvidia itself may be to blame as the server might also be down which can be the cause of your problems and the message “A Supported Game is Required to Use This Feature”. You can check to see if this is the case by going to DownDetector.com.
Once you have accessed the website, you will be met with a search bar. Type Nvidia into said bar and click the magnifying glass to check.
You will then either see if there are problems being reported with Nvidia’s servers and that can help explain your inability to utilize the feature that is not working for you, or you will see a message saying there are no current problems with Nvidia’s servers so this is not the technological fault you are dealing with.
9. You’ve Customized Your Drivers
How to Fix A Supported Game is Required to Use This Feature
1. Turn Off HDR Settings in Windows
Since your HDR settings can be the cause of you seeing a message saying “A Supported Game is Required to Use This Feature”, turning off the HDR setting may be your solution.
To do this in Windows 11,
1. Select the Start button.
2. Once you have done this, click on Settings.
3. Now, go into System and then Display.
4. You will now see some options, pick HDR-Capable Display at the top. Use HDR will currently be displayed. All you have to do is turn that off to turn off your HDR Settings.
If you are using Windows 10, click on the Start button. Now, go into Settings, then System. Finally, click on Display. Next, go to HDR-Capable Display which will be located under Rearrange Your Displays. Once there, tap on Windows HD Color Settings.
Look for Display Capabilities and then Yes will be selected next to Use HDR. Change this so it says No and Turn Off HDR. This will then turn off your HDR settings and hopefully let you use the future you have not been able to.
2. Close OBS or Recording Software
If you are using an open broadcaster system, or really any other recording software that is not working with Nvidia, you can try closing out of your open broadcaster system or other recording system to get rid of the message saying “A Supported Game is Required to Use This Feature” .
To close out of these systems, you simply just have to:
Find the Exit button and this will close down your recording software. However, sometimes there are various glitches that can come with trying to close out of your open broadcaster system or other recording systems.
If this is happening, you can just restart your computer and this will exit out of any open softwares you have on your computer, including your open broadcaster system or other recording systems.
3. Update GeForce Game Ready Driver
If you are receiving the “A Supported Game is Required to Use This Feature” because your GeForce Game Ready Driver needs an update, this solution can be easily completed by you.
There are two different ways you can do this.
1. The first is to right-click on your Window’s desktop.
2. Next, select the Nvidia Control Panel.
3. Now, go to the Help menu and then select Updates.
4. You will see the updates for your GeForce Game Ready Driver and then be able to update it, hopefully allowing you to finally use the feature you want to.
Another way to update is by right clicking on the Nvidia logo icon and then select either Check For Updates or Update Preferences. You will then see any updates needed for your GeForce Game Ready Driver and be able to update it.
Additionally, once at this final page using either method, you will be at the Nvidia Update Control Panel. While there, you can click on Automatically Check For Updates.
Clicking on this will notify you in the future of any updates needed for your Nvidia system and choose when you would like your computer to automatically update this system.
4. Reinstall Game Ready Driver
If you are still receiving a message saying “A Supported Game is Required to Use This Feature” you may need to reinstall the Game Ready Driver.
Nvidia recommends that you do it by downloading the app Driver Sweep first which can be found at guru3d.com/category/driversweeper.
Next, download the drivers you want onto your Window’s desktop. Now, restart your computer into safe mode. Use Driver Sweep to remove all Nvidia Display Drivers. Restart your computer again into safe mode. Install Game Ready Driver again.
This will reinstall your Game Ready Driver system and hopefully allow you to fnally use the feature you have been trying to.
5. Switch to a Previous Nvidia Driver
Another possible fix to the “A Supported Game is Required to Use This Feature” message you are receiving is to switch back to a previous Nvidia Driver you have used. This can easily be done in just a couple of steps.
The first thing you will want to do is:
1. Open up the Nvidia GeForce Experience and get logged in.
2. Now, click on the driver’s tab in the top left corner.
3. Now, tap on the three dots located in the top right corner.
4. Select Studio Driver from the drop down menu.
5. Next, click on the green Download button near the top of the right side of the screen.
6. Finally, press on Express Installation and you will have access to your previous Nvidia Drivers. Try using one of those so you can access the features that are causing your problems.
6. Enable Optimize All Games
One way you can try and get rid of the “A Supported Game is Required to Use This Feature” message is by optimizing all games on your computer. There are a couple of different ways that you can do this.
1. The first is by opening GeForce Experience.
2. Next, you will go to Preferences and then Games.
3. You will now be able to check to Recommend Optimal Settings and this will optimize all games on your computer.
1. Open up Task Manager and make sure that GeForce or any related systems are not running.
2. Now, go to C:\Users\[username]\AppData\Local\NVIDIA Corporation\GeForce Experience.
3. Then you can delete the CefCache folder and restart your computer.
4. Once you have done this, open up Nvidia GeForce Experience and you will have optimized all games.
Another option to do this if the other two ways are not working is by reinstalling Game Ready Driver which is explained earlier. Doing that should allow you to finally be able to optimize all games and get to using the features you want to.
7. Check If PC is Compatible and Change PC If So
The personal computer you are using might not have the capability to be compatible with the Nvidia system. If this is the case for you, the only solution you have is to switch to a personal computer that does have these capabilities.
The systems that are required to use a Nvidia system are Windows 7, 8, and 11. Your personal computer will also need at least four gigabytes of space to be able to use GeForce.
Windows, Mac OS, Androids, Chrome, IOS, Edge, and LG are all systems or devices that will work and are compatible with Nvidia systems.
If you do not have any of the above, your personal computer may just not be compatible which is why you are seeing the “A Supported Game is Required to Use This Feature” message and you will need to change to one of these devices to use Nvidia systems.
8. Enable Experimental Features
Enabling the experimental features on Nvidia GeForce Experience might be another way for you to stop seeing the message saying “A Supported Game is Required to Use This Feature”.
This can easily be done by opening up the program and clicking on the gear icon in the upper right corner. Now, you will be able to see a box saying Enable Experimental Features.
Tap on that and you will have enabled them. This will hopefully allow you to get to use the features you could not before.
9. Change to Desktop Capture Mode
By changing your setting to Desktop Capture mode, you might be able to get rid of the “A Supported Game is Required to Use This Feature” message. This can be done through your Nvidia system and is called ShadowPlay.
1. Open up GeForce Experience and click on the green Share button in the middle of the screen.
2. Once there, click on Instant Replay and then press Turn On.
3. This will now switch your device to Desktop Capture Mode and you can, hopefully, start using the features that are creating the annoying message, blocking you from full play.
10. Use OBS or SteelSeries Moments
If you are receiving the “A Supported Game is Required to Use This Feature” message, it may be because you need to use a different open broadcaster system than the one you were using before or even try SteelSeries Moments.
You can try launching a different open broadcaster system to see if that gets you to access the feature that is not working.
You can also download SteelSeries Moments onto your personal computer that you use Nvidia GeForce Experience on.
This is free to download and even downloads fairly quickly. It will operate just as any other open broadcaster system and allow you to record your game, and then trim and edit your videos as well.
This is another option to try and get to the feature that is being blocked.
11. Use Nvidia Control Panel
You can also try and stop seeing the “A Supported Game is Required to Use This Feature” message by using Nvidia’s Control Panel.
1. This is easily accessible by right-clicking on your Windows desktop.
2. Now, click on the Nvidia Control Panel from the menu that appears.
3. You can also do this by going to your Window’s Start Menu, then selecting the Control Panel.
4. From there, double click on the Nvidia Control Panel Icon and this will also bring you to the Nvidia Control Panel. Doing this should get you back to using the feature that is not currently working.
12. Try Switching Games
Your Nvidia GeForce Experience game might just need a quick refresher and restart so you can stop seeing the message saying “A Supported Game is Required to Use This Feature”.
To do this, close out of your Nvidia GeForce Experience game. Next, open any other game on your personal computer. Use this game for a couple of moments and let the Nvidia GeForce Experience game
reload. Now, you can try again to open up and play the Nvidia GeForce Experience game to see if you finally stop seeing that message.
13. Wait For Nvidia Server to Resolve
If you went to DownDetector.com and learned that the Nvidia server is actually down and no longer working, then that is the cause of your “A Supported Game is Required to Use This Feature” message.
The only way to solve this is to wait for the server to come back online. This problem is on Nvidia’s end which means there is nothing you can personally fix to solve your posting problems.
The only solution available to you is to wait until workers are able to get the server functioning and online again.
However, in the meantime, you can keep checking DownDetector.com and refreshing Nvidia’s status so that way you can react as soon as the server is back up and get to using the feature that Nvidia’s servers are causing to malfunction.
If their server is down, know that personnel is notified and working hard to get Nvidia back to working for you.
14. Contact Nvidia
If you still have not been able to fix your issues with needing a supported game to use a feature, you can reach out to Nvidia directly. There are multiple different ways that you can contact the company.
The first by calling them. Their number is 1-800-797-630. Once you call them, you will have to go through a series of pre-recorded messages that may be able to resolve your issues, but you can also choose to speak with a live customer service representative who can address your issues.
You can also go to nvidia.com/en-us/contact/ to see the different ways Nvidia explains for you to be able to resolve your issues.
Once at the website, there are a variety of different ways you can contact Nvidia including messaging them through the website and finding the nearest Nvidia location to you so you can go in and directly get help.